A reliable, trustworthy and conscientious sales and marketing professional who can multi-task, handle pressure, work as part of a team and most importantly inspire customers to make a purchase. With infectious enthusiasm and an inspirational style. A seasoned marketing assistant with 5+ years of experience, building and implementing strategies focused on sales, marketing, team management and training. A talented marketing professional able to implement organizational missions and visions through positive leadership with collaborative skills and a desire to cultivate relationships. Possesses excellent communication skills and interpersonal skills: thrives in a team-oriented atmosphere.

• Check National Dealer inventory, ensure all wholesalers have stock • Introduce New policies for High End Focus push models • Training and awareness of New products to all RDs • Understand customer needs and offer solutions and support to customers. • Organized branding/visibility in different Oraimo shops which increased sales by 20%. • Research potential leads from business directories, web searches, or digital resources • Participated in the recruiting and training New sales representatives • Receive and Report on all sales leads • Supervise sales representatives and assistants • Answer potential customer questions and follow-up call questions • Track weekly, monthly, and quarterly performance and sales metrics • Assist sales representatives and team to meet and exceed goals through awareness of all products available in the market. • Product coverage ensuring good stock movement from dealers to the sub dealers up to end user. • Training shop management on our product knowledge and ways to push sales compared to our competitors improving sales by big margin.

April 2017 - 2019, Sales/Marketing Supervisor, Tecno Kenya Major Responsibilities ● Customer Care: Follow up customers to ensure orders are delivered on time in & Outside the Country, sending original Invoice & packing list for easy clearance of goods, maintain customers Data Base, follow up customers to ensure satisfaction on their side. expedites the resolutions of customer’s problems and complaint. ● Sales Support: Providing administrative support (e.g. quotation, proforma invoice, and service forms e.tc) to the Sales Team, researching and relaying prospective opportunities to the sales team, management of retail Marketing & Promotional Materials (WhatsApp broadcast), giving product quotation to the Retail team. Recruit, hire, and train new sales representatives. Receive and report on all sales leads. Supervise sales representatives and assistants. Track weekly, monthly, and quarterly performance and sales metrics. ● Market Intelligence: Keep abreast of product application, technical services, market condition, competitive activities, advertising and promotional activities. ● Reporting Structures: Providing management with oral and written reports on customer’s needs, problems, interest, competitive activities and potential for new products and services. ● Determine the value of existing and prospective customers value to the organization. influence the end user decisions at the point of purchase. Major accomplishments:  Promoted from Sales representative at Tecno to Sales representative supervisor within 1 year.  Appointed to move in different regions ensuring Tecno boost sales and customer support in different towns.  Awarded as East Africa best supervisor in training, product knowledge, competitors’ analysis, customer relations and overall sales achievement at Elite Supervisor Training in October 2019.