Responsible for overseeing all retail sales and operations in stores in the triad areaMaintain organization that exceeds customer expectations, fosters teamwork among staff, develops staff members' abilities and competenciesWork to achieve financial objectives established for the assigned market through revenue and cost management initiativesWork with Division Director and other Krispy Kreme Management to continue to develop the marketManage 504 employees and 32 management staff employees

Oversee management and operation of the Conference CenterGraylyn consists of eighty-six guest roomsManage financial performance of the Conference CenterOwnership of stewardship and maintenance of the propertySet standards for Conference CenterManage interaction with Wake Forest University departments and related staff membersManage personnel proceduresSet and maintain quality service standardsHandle customer requestsFacilitate weekly managerial staff meetingsStrategic planning process to include: Capital Projects, Revenue Initiatives and Profit EnhancementsNegotiate and enact contracts with suppliers and vendors