Christopher Torrea
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Christopher Torrea Email & Phone Number

Service Delivery Manager at TPG Telecom at TPG Telecom
Location: Metro Manila, National Capital Region, Philippines 4 work roles
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✓ Verified May 2026 2 data sources Profile completeness 71%

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Current company
Role
Service Delivery Manager at TPG Telecom
Location
Metro Manila, National Capital Region, Philippines
Company size

Who is Christopher Torrea? Overview

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Quick answer

Christopher Torrea is listed as Service Delivery Manager at TPG Telecom at TPG Telecom, a company with 19 employees, based in Metro Manila, National Capital Region, Philippines. AeroLeads shows a matched LinkedIn profile for Christopher Torrea.

Christopher Torrea previously worked as Service Delivery Manager at Tpg Telecom and Corporate Helpdesk Engineer at Tpg Telecom.

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Email format at TPG Telecom

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TPG Telecom

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Profile bio

About Christopher Torrea

Engineer

Current workplace

Christopher Torrea's current company

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TPG Telecom
Tpg Telecom
Service Delivery Manager at TPG Telecom
north sydney, new south wales, australia
Employees
19
AeroLeads page
4 roles

Christopher Torrea work experience

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Service Delivery Manager

Current
  • Handles National Wholesale Broadband, NBN Fibre services (FTTN/B, FTTC, FTTP, HFC and Wireless/Satellite), NBN Enterprise Ethernet services and 4G backup service.
  • Maintains effective communication with the corporate, enterprise and wholesale customers and internal stakeholders.
  • Manage the clients’ end to end delivery of service from order acceptance, provisioning, configuration and maintenance.
  • Deliver service within agreed SLA
  • Coordinates with 3rd party carrier (e.g. NBN, Telstra, etc.) to ensure services are delivered and upstream issues are resolved
  • Collaborates with Account Managers, Sales Managers and Executives to ensure clients’ needs are met.
Dec 2019 - Present

Corporate Helpdesk Engineer

  • Provides top level customer wholesale support in resolving network issues (No Connectivity, Dropouts and Slow speeds)
  • Supports the operation of TPG Wholesale Network Services such as NWB, IP-Line, IPVPN, E-Line, E-Lan, SIP Trunk, Bizphone and Leased Lines
  • Convey network solutions to corporate wholesale client’s service faults.
  • Handled fault ticket cases until issue has been resolved. Accessing of DSLAMs, Managed Routers (Cisco, Huawei, Alcatel, etc.)
  • Communicate the status and progress of cases to the customer daily via call and email and respond to requests from customers in a timely manner.
  • Track, route, and escalate problems to the correct departments.
Nov 2017 - Dec 2019

Provisioning Engineer (Level 2)

  • Managed and assisted the corporate clients’ landline or fixed line needs from ordering stage, preparation, delivery of hardware, set-up and maintenance.
  • Facilitate clients’ wireless and landline porting needs.
Jan 2016 - May 2017

Porting Specialist

  • Facilitated the customers in porting their phone numbers to AT&T from other service provider.
  • Troubleshoot their devices that are malfunctioning.
  • Answered customers with their queries and problems by phone.
  • Oversee customers in managing their accounts online through Clarify tool.
  • Directed misrouted urgent calls to the departments required quickly and accurately.
Aug 2013 - Sep 2015
Team & coworkers

Colleagues at TPG Telecom

Other employees you can reach at tpgtelecom.com.au. View company contacts for 19 employees →

FAQ

Frequently asked questions about Christopher Torrea

Quick answers generated from the profile data available on this page.

What company does Christopher Torrea work for?

Christopher Torrea works for TPG Telecom.

What is Christopher Torrea's role at TPG Telecom?

Christopher Torrea is listed as Service Delivery Manager at TPG Telecom at TPG Telecom.

Where is Christopher Torrea based?

Christopher Torrea is based in Metro Manila, National Capital Region, Philippines while working with TPG Telecom.

What companies has Christopher Torrea worked for?

Christopher Torrea has worked for Tpg Telecom, Vocus Communications, and At&T.

Who are Christopher Torrea's colleagues at TPG Telecom?

Christopher Torrea's colleagues at TPG Telecom include Paul Breen, Aherica Dulguime, James Daryl Santillan, Francel Irish Embien, and Stephen So.

How can I contact Christopher Torrea?

You can use AeroLeads to view verified contact signals for Christopher Torrea at TPG Telecom, including work email, phone, and LinkedIn data when available.

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