As Director of Strategic Planning and World Wide Patient Safety Integrations, I lead the development and execution of high-impact strategies that align with organizational goals. My role involves not only designing strategic initiatives but also operationalizing them across multiple departments, ensuring seamless execution and measurable results.Key Responsibilities:Strategic Planning: Collaborate with leadership across all levels to define long-term objectives, identify key growth opportunities, and develop actionable roadmaps that deliver tangible results.Operationalizing Strategy: Translate high-level strategies into detailed execution plans, ensuring alignment across functionsFunctional Integration: Lead cross-functional initiatives to integrate newly acquired or merged companies, focusing on optimizing synergies between people, process, and technology.Stakeholder Engagement: Work closely with Senior Leadership and department heads to ensure clear communication and alignment of strategic priorities.Change Management: Oversee comprehensive change management efforts, ensuring smooth transitions during integrations and strategy rollouts.Performance Metrics: Establish and track key performance indicators (KPIs) to measure success, making adjustments to strategy and execution as needed.Cross Functional Leadership: Lead and mentor a high-performing team to drive strategy execution Key Achievements:Successfully integrated 5 Patient Safety organizations into BMS, improving operational efficiency by following one single operating model.Led strategic initiatives that contributed to significant cost savings by following preferred vendor model.Enhanced cross-departmental collaboration through the development and implementation of an Industry leading integration framework.

In this short-term assignment, I collaborated closely with the Patient Safety leadership team in Japan to assess the current state of operations, identify critical issues, and develop a comprehensive strategy aligned with organizational goals. My focus was on facilitating a smooth transition of responsibilities and empowering the local team to sustain ongoing initiatives.Key Responsibilities:Current State Assessment: Conducted thorough evaluations of existing processes and organizational structures to understand challenges and opportunities.Issue Identification: Engaged with stakeholders to pinpoint major issues affecting performance, using data analysis and stakeholder feedback to inform discussions.Strategic Development: Worked alongside local leadership to create a robust strategy that addressed identified issues through high-level objectives, ensuring alignment with the company’s vision.Transition Management: Led the transition of strategic initiatives to the local Patient Safety team, providing them with the tools and resources necessary for successful implementation.Talent Acquisition: Assisted in hiring a new Director of Strategy, ensuring the candidate aligned with the organizational culture and strategic objectives.Mentorship: Provided mentorship to an emerging leader within the organization, fostering their professional development and enhancing their strategic thinking capabilities.Key Achievements:Successfully established a clear roadmap for addressing major issues, resulting in improved alignment among leadership and teams.Enhanced local capabilities through mentorship and global leadership development initiatives, preparing the organization for global integrationFacilitated the recruitment of a key strategic leader, strengthening the organization’s strategic direction.

In my role as Associate Director of External Affairs, I managed Pharmacovigilance Agreements between business partners, ensuring that agreements were not only legally sound but also reflective of the necessary Safety processes and practices. My responsibilities included drafting, negotiating, and implementing contracts while maintaining strong stakeholder relationships across the organization.Key Responsibilities:Contract Management: Drafted and negotiated safety contracts with business partners, ensuring compliance with industry standards and organizational policies.Stakeholder Collaboration: Worked closely with various stakeholders, including Patient Safety teams and counter parts at business partners, to ensure contracts accurately represented safety processes and requirements.Vendor and Alliance Management: Collaborated with vendor management and alliance partner management teams to ensure contracts were negotiated effectively and any issues were promptly addressed.Relationship Management: Focused on maintaining healthy relationships with internal and external stakeholders, facilitating open communication and collaboration.Issue Resolution: Facilitated discussions between companies when safety-related issues arose, ensuring that all parties were aligned on solutions and next steps.Process Improvement: Continuously sought opportunities to improve contract processes and stakeholder engagement strategies to enhance overall contract performance.

Responsible for overseeing the quality processes related to product quality complaints, ensuring that all aspects of complaint intake, investigation, and resolution were handled effectively and efficiently. I worked closely with global teams and manufacturing sites to drive improvements in product quality and customer satisfaction.Key Responsibilities:Complaint Management: Managed all intake processes for product quality complaints, ensuring timely and accurate documentation and categorization of issues.Investigation Oversight: Collaborated with Global, internal manufacturing and external manufacturing teams to ensure thorough investigations were conducted for all complaints, reviewing findings for completeness and accuracy.Process Improvement: Identified opportunities to streamline quality processes, implementing changes that enhanced efficiency and effectiveness.Outsourcing Initiatives: Successfully outsourced case entry activities to a third-party vendor, facilitating a smooth transition that resulted in significant cost savings and process improvements across all markets.Collaboration: Partnered with cross-functional teams, including site QA, manufacturing, Medical Information and Pharmacovigilance, to ensure alignment and effective resolution of product quality issues.Reporting and Analysis: Developed and maintained key performance metrics related to quality complaints, providing insights to stakeholders on trends and areas for improvement.

Conduct training, performance reviews, and establish development plans for quality personnel. Quality Management System as New Jersey ISO Management Representative. Management representative for ISO 9001 and AS9100.

Managed Quality Operation and Quality Systems by performing internal and external audits, managing quality agreements, customer complaints, Annual Product Review and supervising commercial and clinical manufacturing practices and personnel.