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Christopher Torres is listed as Experienced Insurance Agent & Customer Care Specialist | Skilled in Team Development & Operational Efficiency at AAA-The Auto Club Group, a company with 6032 employees, based in Coppell, Texas, United States. AeroLeads shows a matched LinkedIn profile for Christopher Torres.
Christopher Torres previously worked as PMG Insurance Agent at Aaa-The Auto Club Group and Trust and Safety at Accenture. Christopher Torres holds High School Diploma, 12 from Forest Hill Community High School.
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Christopher Torres is a Experienced Insurance Agent & Customer Care Specialist | Skilled in Team Development & Operational Efficiency at AAA-The Auto Club Group.
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Dallas, Texas, United States
Assisted over 200 customers monthly with membership maintenance and policy updates, achieving a 95% satisfaction rate.Proactively recommended products and services, contributing to a 20% increase in upsells during the first quarter.Collaborated with team members to enhance service delivery in a dynamic environment, leading to improved customer engagement.
Austin, Texas, United States
Reviewed and assessed content for intellectual property violations, improving compliance metrics by 30%.Enhanced algorithms to identify fraudulent accounts, resulting in a 25% reduction in false positives.Managed a team of 5, providing training and support that improved overall team performance metrics by 15%.
Miami, Florida, United States
Developed strong relationships with over 1,000 users, effectively identifying and addressing their unique business needs.Collaborated with product teams to advocate for user needs, influencing product updates and achieving a 15% increase in user engagement.Managed multiple communication channels, consistently achieving high customer satisfaction scores.
Miami, Florida, United States
Managed strategic accounts, driving a minimum of 35% revenue growth through targeted upselling and cross-selling initiatives.Reported directly to the Vice President of Strategic Accounts, contributing insights that informed business strategy.
Miami, Florida, United States
Enhanced customer experience through empathetic service and effective problem resolution, resulting in a 20% increase in customer loyalty.Mentored and developed a sales team of 15, establishing performance metrics that improved department sales by 25%
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Christopher Torres works for AAA-The Auto Club Group.
Christopher Torres is listed as Experienced Insurance Agent & Customer Care Specialist | Skilled in Team Development & Operational Efficiency at AAA-The Auto Club Group.
Christopher Torres is based in Coppell, Texas, United States while working with AAA-The Auto Club Group.
Christopher Torres has worked for Aaa-The Auto Club Group, Accenture, Wix, Kaseya, and Best Buy.
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Christopher Torres holds High School Diploma, 12 from Forest Hill Community High School.
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