Christopher Tortorelli Email & Phone Number

Salem, Oregon, United States

Mcminnville, Or

Boeing 747 International and Domestic flight operations. Responsible for shift operations including acing as liaison between maintenance control, crew scheduling, and dispatch for all scheduled flights. Duties also included overseeing flight planning and ensuring all weather forcasts/NOTAM’s were reviewed and in compliance prior to flight release. Coordinated operational changes to senior management and conducted daily operational briefing with all operations departments. Tracked aircraft from point of take-off to final destination including communication with aircraft via HF and VHF phone patches and satellite phones. monitord flights for operational problems, weather conditions, and other vital information.

Manage the execution and coordination of all internal and external sales functions.Review and coordinate affected employees regarding customer bid requests and quotes.Participate in design and development of systems which support sales and customer services efforts.Generate, organize and communicate contract tender debrief intelligence. Work with Supply, Commercial Operations and other groups to collect and communicate market intelligence.Manage and track customer contracts and all related informationManage direct sale responsibilities and oversee customer groups.Communicate customer feedback to pertinent departments to facilitate process improvement and customer satisfaction.Ownership of new or existing customers and locations by ensuring timely order to cash functions with commercial operations department managers.Manage the coordination of commercial sales efforts with all internal support groups.Ensures all requirements are met on all Federal Bid levels (FAA, USCG, USPS).Develop and manage relationships with both internal and external customers.

Provided low cost supply point sourcing for government and commercial helicopters.Maintained scheduling of fuel allocations to a number of airports, helipads often in remote areas.Designed and implemented databases for accurate records and histories regarding budget and bid reviews.Trained up to 10 people for on-call procedures during fire season and emergency fuelings.Follow up customer contact and issue resolution.

Boeing 747 International and Domestic flight operations. Responsible for shift operations including acing as liaison between maintenance control, crew scheduling, and dispatch for all scheduled flights. Duties also included overseeing flight planning and ensuring all weather forcasts/NOTAM’s were reviewed and in compliance prior to flight release. Coordinated operational changes to senior management and conducted daily operational briefing with all operations departments. Tracked aircraft from point of take-off to final destination including communication with aircraft via HF and VHF phone patches and satellite phones. monitord flights for operational problems, weather conditions, and other vital information.

Brewster, Wa

Provide operational and technical support to Video and IVD satellite broadcasters and carriers, in a control center environment. Operate transmit and receive equipment for satellite communications and associated Voice/Data equipment Experience in both analog and digital satellite access for video, voice, and data communications. International and domestic video turn around. Video lineups using vector scopes, waveform monitors and audiometers to ensure studio quality. Knowledgeable in all aspects of the uplink and downlink RF chain. Installation of transmitters, up converters, down converters, modulators, demodulators, satellite modems and switches, RF cabling and waveguide. Provide in-depth and personal customer service to domestic and foreign customers. Responsible for all ordering, tracking and expediting of parts and equipment necessary to meet the customers’ mission. Document and distribute by electronic means, reports, incidents, and activity logs. Document and troubleshoot station equipment and initiate equipment repairs