Christopher Trace Email & Phone Number

England, United Kingdom

England, United Kingdom

United Kingdom

Auckland, New Zealand

New Zealand

Auckland, New Zealand

Delivering a high level of customer experience by building rapport with customers, understanding the full needs of the customer and ensuring all practical steps are taken to see beyond the service request.• Ensuring personal and business/store objectives are achieved and exceeded. Managing disruptions, prioritizing activities and achieving required outcomes in a fast-paced environment• Managing month-end tasks• Leading and managing the team in the absence of the team leader• Training team members on products and service systems• Experienced in Oracle NetSuite CRM

Auckland, New Zealand

Responsible for managing and executing the opening of multiple stores across New Zealand. Delivered high quality, practical fitouts in line with the company budget and cost-reduction strategy.• Managing and working collaboratively with multiple external stakeholders across multiple projects on the go• Liaised with town planner / council in timely and effective manner to collate plans for development application• Coordinated, recorded and reported all costs to relevant team for filling and auditing purposes• Experienced in design software (e.g., SketchUp)

Auckland, New Zealand

Providing support to the Head of Product with merchandise administrative tasks.• Managing and interpreting product data• Timely maintenance of product database• Responsible for stock management – supporting SKU creation and maintenance• Supporting store queries regarding stock• Understanding consumer demand and trends to ensure relevant products are stocked in stores• Experienced in Oracle NetSuite CRM

Auckland, New Zealand

Delivering a high level of customer experience by building rapport with customers, understanding the full needs of the customer and ensuring all practical steps are taken to see beyond the service request.

United States

M/Y SAMADHI (200ft Feadship) Charter/Private• Cruising areas: East Coast USA, Caribbean, Mediterranean• Leading and managing a team of deckhands, providing additional support to heads of department in the absence of the Bosun and First Officer, including support during audit periods• General maintenance and service of the yacht• Bridge lookout while underway with/without guests abroad• Chart corrections and passage planning• Gained exposure to the Charter Industry, preparing the yacht for charter shows and ensuring a high-level guest experience was provided

United States

M/Y NO COMMENT (160ft Christensen) Private• Cruising areas: West Coast USA, West Coast Central America, South Pacific• Completed a crossing of the South Pacific• General deckhand duties (i.e., diving under hull to check for conditions of the anodes and instruments, caulking interior and exterior of the yacht) and general maintenance in shipyard period

United States

M/Y MYLIN IV (201ft Feadship) Private• Cruising areas: East Coast USA, Mediterranean, Bahamas, East Coast Canada• Delivered a high level of customer experience to the owners living abroad• Gained exposure in two shipyard periods (Nova Scotia and Barcelona)• General maintenance and service of the yacht• Completed onshore duties for the Captain / owners

South Africa

South Africa

South Africa