- Supported the recruitment efforts for highly skilled Registered Nurses/Healthcare professional roles in several different areas throughout the country. - Analyzed job duties and created requisition posting based on skilled requirements, healthcare certifications, and managerial demands based on skill set best suited for success in role. - Conducted interview and selection of candidates to move on to next phase of interview process. - Supported external hiring teams with contract and compensation negotiates.

- Managed a team of 60: 3 Directors / 5 Sales Team Members / 3 Account Managers / 10 Operation Team Members / 20 recruiters in areas of Recruitment, HR operations, Sales, client services and staffing services. - Developed, conducted, and oversaw implementation of employee weekly/Quarter/Yearly 1on1 process to ensure that actionable, continued development opportunities, and timely feedback delivered to each employee. - Lead recruitment strategy to attract top tier internal candidates by analyzing job duty requirements, developing job descriptions based on job requirements and managerial requirements, strategic candidate sourcing, and managing the hiring process based on diversity, equity, and inclusion principles to create a more skill-based recruitment strategy. - Developed and managed execution of internal employee programs aimed at fostering growth and career advancement. This involved creating and tailoring developmental activities that aligned with employees' career goals. - Developed and created internal/external spending budget on sourcing activities ranging but not limited to online career postings, grass root hiring, and career fairs. - Provided coaching and professional development support to employees, fostering career progression and skill enhancement. - Conducted internal interviews and vetting of candidates ranging from Operations (HR/Admin/GC), Recruiters (Jr/Sr/Principle), Leaders (Account Managers, Leads, Managers), and Executives (VP/GM) both on the technical and non-technical positions. - Lead recruitment strategy to attract top tier contractor candidates by overseeing account manager analysis on job duties requirements based on client job requirements and managerial requirements, candidate sourcing strategies, and developing a vetting process based on skill set recruitment.

- Managed a team of 20: 1 Manager / 3 Sales Team Members / 2 Account Managers / 4 Operation Team Members / 10 recruiters in areas of Recruitment, HR operations, Sales, client services and staffing services. - Developed and executed entire recruitment strategies that align with overall business objectives and client needs. - Provided strategic direction and vision to recruitment team, aligning goals and initiatives based on company priorities. - Partnered with senior leadership to define and achieve key recruitment targets and performance metrics. - Lead, mentor, and manage a team of senior recruitment professionals and managers, fostering a culture of excellence and continuous improvement. - Set performance expectations and provide regular feedback and coaching to develop team skill set and effectiveness. - Oversaw the recruitment team’s organizational structure, resource allocation, and talent development. - Oversaw the development and refinement of recruitment processes, ensuring efficiency, compliance, and best practices. - Monitored and analyzed recruitment performance metrics, including time-to-fill, cost-per-hire, and candidate quality, to drive continuous improvement. - Adhered to all legal, regulatory, and ethical standards in all recruitment activities based on local/state/federal laws. - Lead the development and implementation of innovative talent acquisition strategies, including advanced sourcing techniques and recruitment technologies. - Prepared and manage the recruitment department budget, ensuring optimal allocation of resources and cost management. - Evaluated and integrated new recruitment tools, technologies, and methodologies to enhance effectiveness and efficiency.

- Managed a team of 7: 1 Account Managers / 2 Operation Team Members / 4 recruiters in areas of Recruitment, HR operations, Sales, client services and staffing services. - Developed and implement comprehensive recruitment strategies to meet agency goals and client requirements. - Analyzed market trends and client needs to adjust recruitment strategies and practices accordingly. - Collaborated with senior management to align recruitment goals with overall business objectives. - Lead, mentor, and manage a team of recruitment professionals, providing guidance and support to achieve team goals. - Set performance metrics and oversee the recruitment team's productivity and effectiveness. - Conducted regular training sessions to enhance the team’s skills and knowledge.

- Managed a team of 11 staffing managers and 4 recruiters in areas of recruitment, HR operations, and staffing services. - Effectively communicates and conducts training with employees on reginal and companywide initiatives. - Determined/administered employee and candidates disciplinary actions, such as coachings, written warnings, and terminations. - Conducted interviews to collect and analyze data related to Industrial injury; communicate with client to provide information related workers’ compensation claims. Evaluates reasonable accommodations under the federal ADA and FEHA. - Managed and analyzes weekly and monthly reports to identify key area of profits and loss for the branch based on P&L. - Developed district training/implementation strategies with leadership on reginal initiatives based on larger companywide programs. - Managed HRIS regarding personnel information, I-9 documents, wage increases, performance issues, and terminations.

- Managed a team of 9 staffing managers and 4 recruiters in areas of recruitment, HR operations, and staffing services. - Determined/administered employee and candidate disciplinary actions, such as coachings, written warnings, and terminations. - Managed and analyzed weekly and monthly reports to identify key area of profits and loss for the branch based on P&L. - Developed district training/implementation strategies with leadership on reginal initiatives based on larger companywide programs. - Managed HRIS regarding personnel information, I-9 documents, wage increases, performance issues, and terminations.

- Manages a team of 6 staffing managers and 2 recruiters in performing professional work in the areas of recruitment, human resources operations, and sales of staffing services.- Determines and administers internal employee and talent disciplinary actions, such as counseling, written warnings, and terminations. - Manages and analyzes weekly and monthly reports to identify key area of profits and loss for the branch.- Effectively communicates and conducts training with employees on local and companywide initiatives.- Coordinates recruitment activities, including announcement preparation, sources for recruiting, developing selection plans, confers with hiring managers to determine qualifications, reviews applications requiring a high degree of judgement regarding acceptance or rejection, and interviewing applicants.- Performs job analyses of positions; determines, develops, and approves recruitment activities; communicates with hiring managers to elicit information to determine duties of positions, organizational structure, and professional goals.- Addresses and implements solutions concerning staff retention and development.- Coordinates with client department heads on developing employment offers and negotiates offers of employment with candidates.- Processes and oversees all aspects of onboarding activities by processing, entering, and reviewing information on the electronic employment system.- Conducts effective interviews to collect and analyze information related to Industrial injury or Illness; Contacts and interacts with client departments frequently to provide information related workers’ compensation claims.- Evaluates reasonable accommodations under the federal ADA and FEHA.- Gathers and manages timekeeping and payroll into the system for external talent.- Manages HRIS regarding personnel information, I-9 documents, job related data, wage increases, performance issues, disciplinary actions, and separation of employment.

- Coordinated recruitment activities, including announcement preparation, determined sources for recruiting, developed selection plans, conferred with hiring managers to determine minimum qualifications, reviewed applications regarding acceptance or rejection, and interviewed applicants.- Performed job analyses of positions; determined, developed, and approved recruitment activities; communicated with hiring managers to elicit information to determine essential duties of positions, organizational structure, and professional goals.- Addressed and implemented solutions concerning staff retention and development.- Coordinated with client department heads on developing employment offers and negotiated offers of employment with candidates.- Processed and oversaw all aspects of onboarding activities by processing, entering, and reviewing information on the electronic employment system.- Conducted effective interviews to collect and analyze information related to Industrial injury or Illness; Contacted and interacted with client departments frequently to provide information related workers’ compensation claims.- Gathered and managed timekeeping and payroll into the system for internal staff and talent.- Managed Human Resources Information Systems regarding personnel information, I-9 documents, job related data, wage increases, performance issues, disciplinary actions, and separation of employment.

Customer Service- Executes customer service programs and Merch Presentation programs through Associate training and program.- Supervises and coaches staff on providing efficient and friendly customer service standards, Sizing, and Markdowns per goal.Store Marketing and Store Appearance- Approaches processing merchandise to the selling floor within company timeframe.- Ensures merchandise is presented and organized per Ross Merch Guide.- Maintains a high standard of house keeping with help of contracted maintenance and associates.- Manages store recovery to ensure organized shop experience.Shortage- Monitors inventory shortage programs. - Understands company and store inventory results and goals.- Responsible for training Associates on Loss Prevention awareness and store shortage goals.General Operating Requirements- Analyzes monthly store reports to evaluate controllable expenses and overall store performance.- Addresses any variance to company standards with appropriate action plan.- Ensures all Associates understand and can execute emergency operating procedures.Team Development- Recruits (career fairs/direct recruiting methods), hires, trains and develops Assistant Managers and non-exempt Associates.- Participated in Management Assessment Program to develop internal talent for hire level career aspiration with in Ross.- Through selection, training and motivation, strives to reduce store turnover. Utilizes and promotes all retention tools including incentives programs, recognition opportunities, and training.- Responsible for addressing personnel and performance issues: coaching, verbal and written warnings, progressive discipline and termination when needed.Expense Control- Assists in the management of and continuous monitoring of actual expenditures to be within budget. - Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.

Customer Service- Executes customer service programs and Merchandise Presentation programs through Associate training and program.- Supervises and coaches retail associates in providing efficient and friendly customer service, fitting rooms, sales floor etc.- Monitors the maintenance of Customer Service, Sizing and Markdowns to per goal. Merchandise Processing , In-Store Marketing and Store Appearance- Urgently approaches processing merchandise to the selling floor within company timeframe.- Ensures merchandise is presented and organized utilizing Ross Merchandising Guidelines.- Manages store recovery to ensure a clean, neat, easy to shop environment. - Assists in leading the inventory process including preparation and execution of inventory guidelines.- Assists with training Associates on Loss Prevention awareness programs and store goals.- Monitors mark-out-of-stock policy to ensure proper compliance.- Assists in the analysis of monthly store reports to evaluate controllable expenses and overall store performance.- Communicates any variances to company standards to the Store Manager.- Ensures proper scheduling of employees to meet business objectives.- Accepts special assignments as directed by management.- Assists in recruiting, hiring, training and developing non-exempt Associates.- Ensures compliance of Ross personnel policies and procedures.- Assists with Employee Relations issues by communicating any incidents to the Store Manager or District Managers as needed.- Maintains adherence to company safety policies and ensures the safety of Associates and customers.- Ensures compliance of all state, local and federal regulations. - Assists in the management of and continuous monitoring of actual expenditures. Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends. SUPERVISORY RESPONSIBILITIES:- Direct supervision of all non-exempt employees.

Markdowns- Pulls markdown information weekly and ensures order of markdowns.- Audits markdown compliance, recovery and sizing by markdown team.- Ensures all equipment is operable.- Ensures Clearance items are marked and moved to Clearance areas and signed as needed.Merchandise Processing- Responsible for receipt of all non-merchandise inbound deliveries - Responsible for cleanliness and organization of all stockrooms.- Helps deliver and place merchandise on sales floor when all merchandise is processed.- Responsible for ensuring any back stock is secured and processed to company policy.Fitting Room- Ensures all fitting room garment tags are audited and accounted for to company policy. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed.- Responsible for maintenance and cleanliness of Fitting Room.Department Area- Responsible for merchandising of department.- Responsible for back-stock and under-stock.- Ensures compliance to the monthly ISM set up in assigned area.- Responsible for floor moves and signing including promotional signing.- Ensures recovery, sizing and markdowns are completed to company standards.Administrative Duties as Assigned by Store Manager- Ensures Cash and bank deposits are conducted to company policy.- Responsible for the security of building including entrance/exit control, cash office security, and register area. Also responsible for customer safety including accident prevention, accident reporting and emergency procedures. - Responsible for store Loss Prevention including maintaining a large customer service presence on the sales floor, customer and Associate engagement and heightened Loss Prevention awareness.- Responsible for Front End control when needed. This includes refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs/Ins, void approval, register media and break schedules.

Mitigating Theft & Fraud- Monitor entrances/exits and sales floor for potential theft by identifying suspicious behaviors and activity.- Gather theft indicators and use internal and external intelligence to positively impact shortage trends.-Effectively communicate with store leadership and members of the Loss Prevention team.Maintaining a Safe & Secure Environment- Provide a visible presence at store entrances/exits and on sales floor in a company issued vest/uniform monitoring for potential safety issues.- Provide assistance to store leadership to maintain a safe and secure environment for associates and customers. Minimizing Operational Shortage- Increase associate awareness on effective processes to minimize operational shortage by training and educating around shortage reduction initiatives.- Observe and provide feedback on proper checkout procedures for customers and associates.Developing Great Teams & Partnerships- Provide excellent customer service by greeting customers and answering questions.- Regular involvement with internal and external triad partners. May include, but not limited to, conference calls, meetings, store visits, etc. * Other duties as assigned to support Loss Prevention initiatives.COMPETENCIES:- Communication Skills- Customer Service Focus- Self-Confidence- Conflict Management- Self-Control

- Worked directly with inmates to assist in preparation of necessary legal documentation related to immigration, divorce, and property.- Provided advice and support for inmates seeking to apply for rehab programs and groups.- Conduct research on legal databases to gather information on laws and case studies to provide information to managerial staff.- Provided administrative support to office to managerial staff.- Every Wednesday watched inmates use the Legal Library and watch for suspiciousactivity.