Christopher Twitty Email & Phone Number

Palm Bay, FL, US

United States

9490 108th Ave, Vero Beach FL 32967

• The Shift Manager is responsible for supporting the General Manager in overseeing the operations and sales of a high-volume convenience store retail outlet
• This individual works with store management to provide associates with necessary supervision and leadership on designated shifts
• The Shift Manager also works to drive profitability, develop people, and maintain the highest level of guest service
• Rings up guests on a cash register
• Ensures the store is clean and well maintained
• Stocks shelves and coolers and takes inventory on shelf items

Melbourne, Florida, United States

• Monitor and maintain service levels to ensure:o Team members are properly supporting the program.o Monitor schedule adherence.o Look for opportunities to improve service levels.
• Manage customer handling (call flow) processes.
• Analyze and manage program trends and progress. Interact with key users for feedback to make process improvement / enhancement recommendations.
• Communicate all changes, enhancements, new version releases, etc. to the appropriate personnel including the Operations Manager, Senior Operations Manager, Learning & Development department, and Quality Assurance.
• Develop, coach, support and evaluate the team, responsible for the development of the team:o Hold monthly scorecard meetings.o Provide feedback and coaching timely.o Discuss and implement career development.
• Interview prospective new employees; provide feedback to Operations Manager and Human Resources.

Melbourne, Florida, United States

Melbourne, Florida, United States

• Greeting and welcoming customers as they entered the store
• Performed all required duties associated with customers purchasing, returning and exchanging store merchandise, through cash and credit card transactions using computerized based registers.
• Performed opening and closing store procedures, which required opening and cashing out registers cleaning and restocking of store floor items.
• Maintained store cleanness, folded and restocked apparel departments in store
• Provide customers knowledge of store merchandise as well as what is needed for the particular sport they need equipment for

Waldorf, Maryland, United States

• Responsible for receiving merchandise, unloading or unpacking it, marking it with codes to be identified, stocking shelves.
• Worked in store warehouse and stockroom, and other storage facilities within the store. Preformed heavy lifting of incoming merchandise
• Performed opening and closing store procedures, which required opening and cashing out registers cleaning and restocking of store floor items.

Waldorf, Maryland

• Performed all required duties associated with customers purchasing, returning and exchanging store merchandise, through cash and credit card transactions using computerized based registers.
• Sign up customers for Staples store credit cards; provide customers with information on the benefits of owning a Staples credit card.
• Performed opening and closing store procedures, which required opening and cashing out registers cleaning and restocking of store floor items.
• Trained new hires on cash registers and daily operating procedures of the store

Education record

Education record