Sr. Advisory Lan Analyst
• Served as the Technical Team Lead for a Team comprised of 10 Desktop Technicians & Engineers in 2 locations.• Installed, configured & administered Microsoft Systems Management Server (SMS) 1.2, 2.0 & 2003, Microsoft Systems Center Configuration Manager (SCCM) 2007 R2 & R3 including associated clients to approximately 2000 Endpoints in our Production, Model Office/Test & Development environments.• Deployed an SCCM 2012 environment in a Test Lab to evaluate the potential future use in our Production Environment.• Created, configured, tested & deployment of software packages for use with SMS & SCCM or to be installed manually. These included custom installation packages created with InstallShield/Flexera Admin Studio, Wise Install Studio, SMS Software Packager & the use of scripts ( VBScript, Powershell & compiled WinBatch ). Also the creation of custom Transforms for customization to existing installation packages. • Created, configured, tested & deployed computer system images for new users & computer replacement/refresh or repairs.• Managed Users Computer Operating System Migrations, including hardware & application testing & upgrades, user training.• Supported Stand-Alone Workstation/Desktop applications/software, In-House Client/Server applications/software & Enterprise Wide Client/Server applications/software between Baltimore MD, Durham NC & corporate Data Center in Cedar Rapids IA. • Created, configured, tested & deployed remote/virtual desktop solutions using Citrix XEN Workstation, Citrix XEN App, Citrix Server, VMWare Workstation & VMware VSphere.• Created, configured, tested, deployed & managed Unattended Workstations for use in running Business Critical Automated Processes.• Developed Business Continuity & Disaster Recovery Plans for Desktops/Unattended Workstations/laptops.• Evaluated & developed installation, configuration procedures for new or upgraded application packages, both commercial & in-house.