Christopher Utchell Email & Phone Number

Fort Worth, Tx, Us

Fort Worth, Tx, Us

Dallas/Fort Worth Area

Manager of End User Services for Guide IT on the Hillwood Account. Also specialize in all Audio/Video resources at all Hillwood locations.

Dallas/Fort Worth Area

End User Services for HIllwood Investment Properties, Hillwood Construction Services, Perot Systems, and HKN Energy.

Hillwood, Dallas, Tx

End user support for Hillwood.

Irving, Tx

Delivery Leader for Dell Mobility Depot at ADT Security

Irving, Tx

Dell Project Management Lead for ADT Security and Tyco Integrated Services

Keller, Tx

 Maintain and upkeep school district technology including items such as desktop computers (both PC and Mac), laptops (both PC and Mac), printers (network and stand alone), scanners, projectors, televisions, IP phones, faxes, etc Lead team technician Replacement of defective hardware in both desktop computers and laptops Maintain local area network for campuses (switches, hubs, cables, drops, etc.) Windows Administration Imaging of both Windows and Mac desktop computers and laptops Maintain and troubleshoot campus-wide Media Management system Installation of new technology items, both hardware and software Troubleshoot and resolve hardware, software, and user issues Troubleshoot and resolve network issues, including wireless Work with Network Administrators to troubleshoot district network  Educate administrators and staff on the use of new computer hardware and software

 Supervise staff of two stores Customer service and sales Maintenance and upkeep of store Inventory management Employee training Loss prevention

 Customer service and sales Maintenance and upkeep of store Inventory management Employee training Loss prevention November 2005 Employee of the Month

 Managed merchandising staff Implement and maintain planograms Implement and maintain company merchandising guidelines Implement ad sets Implement store pricing and signing Customer service Employee training

Associate Of Arts (Aa), Business Administration And Management, General

Certification, A+ Hardware And Operating System

CompTIA A+ Hardware and Operating System Certified

Certification, Network+

CompTIA Network+ Certification

Education record

Activities and Societies: Member of Phi Theta Kappa 49 credit hours, GPA 3.571