Christopher Utman Email & Phone Number

Albany, New York Area

Health Informatics Analyst, HealthEfficient. (2016-Present). Provides data management, reporting, and advanced analytics to support clinical, financial, and operational quality improvement for member community health centers.▪ Uses data management & visualization tools to produce focused, streamlined dashboards that enable identification of problems and point to solutions▪ Performs advanced analytics, including predictive modelling, to identify critical outcome drivers to enable targeting hi-risk patient populations for outcomes such as diabetes management, blood pressure control and focusing on operational/financial issues such as identifying predictors of appointment no shows, and risk for high resource utilization/hi cost▪ Manages data and produces reporting required for Meaningful Use, PCMH, and reports to grant funders▪ Coordinates with project director and external vendors to manage and develop IT systems that support reporting and analytical needs for our member centers

Pittsford, Ny

Provides advanced analytical and data management services to enable organizations to identify the drivers of their most important outcomes. Using my experience in statistical analysis, data management, skills in analytical and data management tools, and training in theory-development, I can provide a comprehensive approach to clarifying and answering the questions that provide an evidence-based foundation for strategic and operational decision-making. My approach focuses on an iterative collaboration with a client to fully understand their need for information.

Pittsford, Ny

Leads predictive and advanced analytics team with organization-wide responsibilities to identify drivers of priority organizational outcomes using regression and classification models (e.g., stochastic gradient boosting, random forests). Provides metrics development and performance measurement consultation to senior leadership.>Developed predictive models of top drivers of income for Relay For Life and Making Strides Against Breast Cancer events>Anchored team providing in-depth review of causes of long-term decline in Relay for Life revenue and identified two major opportunities for recovery>Developed predictive model to identify top planned giver prospects for direct solicitation>Created major donor prediction model and developed alternative predictions for various prospect acquisition processes>Conducted analytical product review, selected open-source tools (R & KNIME), developed in-house training model to meet budget constraints>Identified drivers of volunteer dropout to target at-risk individuals for retention interventions>Provided metrics selection and performance models for National Board and departmental dashboards to enable performance tracking and support resource allocation decisions

One-year job rotation working with the National Vice-President of Strategy to provide strategy development for the ACS Board of Directors, Enterprise Leadership Team (ELT), senior management, and other departments and divisions of the Society.>Developed organizational performance management system to enable improvements in Board outcomes and operational efficiency and effectiveness>Provided framework for an organizational strategic planning process>Provided analysis of external trends and competitive situations to inform decision-making on Board outcomes, and senior leadership resource allocation recommendations

Society, Eastern Division (New Jersey & New York). (2010-2012). Led analysis and evaluation projects, managed data entry, reporting, and National Cancer Information Center (NCIC) teams.>Provided comparative market revenue analysis for Finger Lakes NY region, resulting in rebalancing of local income portfolio and significant revenue increases>Led task reprioritization for centralized data entry and NCIC teams to reduce data entry delays and manage reduction of staff over time>Led development, production, and application of Regional Balanced Scorecard>Led analysis for the Eastern Division Quality Improvement Council, including identification of drivers of regional board success, tenure constraints on fundraising event success>Managed training and deployment of report writers, resulting in improved reporting that supported quality improvements; including a 40%+ reduction in overdue service requests>Selected by office of the ACS CEO to serve two-year term as Change Champion to help guide Eastern Division through enterprise-wide reorganization.

Eastern Division - Nj & Ny

Held division-wide responsibilities for managing evaluation, tracking, and scorecard development and use for quality improvement activities.>Led analysis of revenue, mission-delivery, and office location opportunities for Hudson Valley, NY region, resulting in consolidation of offices and account reprioritization>Managed metrics development for first ever regional and division balanced scorecards>Provided analytical support for $1M+ grant for patient navigation improvement>Received division “Gratitude for Excellence in Mission” (GEM) award

Led division training and support for regional planning activities and community needs assessment.>Developed streamlined (>75% reduction in length) needs assessment process>Developed and championed use of cancer data reports for planning and communications>Contributing member of New Jersey and New York comprehensive cancer control consortia

Responsible for managing market research and clinical trials survey projects in the healthcare division of a market research firm.>Managed survey projects for healthcare company clients>Assisted in developing cost model for early web survey services

Rochester, Ny

Responsible for managing daily operations of a four year NIMH-funded smoking cessation/dietary change project.

Rochester, Ny

Responsible for overseeing day-to-day operations of a four-year NCI-funded adolescent smoking cessation project.

Boston, Ma

Collected and analyzed data in a study of cognitions during smoking cessation.

Phd, Research And Experimental Psychology

B.S./B.A., Finance, General