Christopher Valdes Email & Phone Number

Rockville, Md, Us

Network engineer for the Combined Enterprise Regional Information Exchange System (CENTRIXS) consisting of 7 individual classified government enterprise networks.Lead network engineer for the Inter-American Naval Telecommunications Network (IANTN).Participation in testing and implemention of first Commercial Solution for Classified (CSFC) network deployed in DoD.Install, configure, upgrade and track local and remote NSA Type-1 encryption devices. . Install, configure, and maintain network devices and services. (i.e. routers, switches, firewalls, call manager, voip phones)Install, configure, upgrade and maintain Cisco ASA 5510 and 5520 firewalls. (configure and maintain site-to-site ikev1 & 2 IPSEC VPN tunnels)Monitor and report network performances on a daily basis.Ensures existing and future networks complied with DOD security standards, while maintaining functionalityPerform installs, rebuilds, and maintains CENTRIXS OCONUS sites for SOUTHCOM at various locations within South America and the Carribean.Account creation and active directory management (group policy, privilege management)Administered all core services and functional servers for CENTRIXS networks. Core services include Active Directory, Exchange, file shares, anti-virus (SAV).

Zurich, Zurich, Ch

Collaborated and worked closely with military, civilians, and contracted support the United States Southern Command to provide support for current operations. A migration of a command with over 1800 users and over 4500 workstations.Responsible for leading the Harris Transitional Help Desk consisting of 7 employees under the US Southern Command $37 Million IT Services Relocation Program. Responsible for providing on-site training related to new systems; design, procurement, installation, and testing. Install, baseline, script, and troubleshoot a wide range of hardware and software.Log tickets and identify Harris team’s metrics through Unicenter ServicePlus Service Desk.Troubleshoot issues through Remote Desktop or desk-side assistance.Provides quality front desk support for customer walk up service and maintains and enforces all security standards and policies.Identifying issues that are not within the capabilities of helpdesk and reassigning them to the appropriate teams.Install, configure, and support Cisco VOIP phones.

Reston, Va, Us

Provide network support for the Office of the Secretary of Defense (Policy). An organization with over 700 users and over 3500 end devices . Provide network support to users at the Pentagon as well as alternate sites in Skyline and Crystal City. Exclusively provided network support to users in the Defense Technology Security Agency (DTSA) for one year (2005).  Install, configure, and troubleshoot a wide range of hardware and software.  Log support tickets into Remedy tracking system. Troubleshoot desktops through DameWare remote software. Prepare Travel Equipment with Cisco VPN client remote access. Provide exclusive immediate support for the VIP rounds and assigned as the primary analyst to support the Under Secretary of Defense for Policy. Facilitate video/voice stand-by support and maintenance for conference rooms.Ensure managerial duties are assumed when the manager is occupied or not present.

Arlington, Virginia, Us