• Boosted sales YTD by rallying the team and finished the year at 110% to quota, which was $212K in monthly recurring revenue in 2021, and in 2022 the office finished at 127% to quota, which was $218K. • Sold a large hospital in the Greensboro area a 50K deal, and have grown that account to 185K MRC. • Closed a 65K MRC deal in 2022 with a banking system that has 78 locations. • Received “Rhino Award” twice at Level 3/ Centurylink as the top SE in the southeast region, voted on by sales VPs and the GM. • Achieved President’s Club the past 4 years in a row and a goal of taking 75% of office to presidents in 2022. • Recognized with accolades from top brass for finishing the market 2nd for the entire company for both 2021 & 2022.

• Provide vision, planning, and prioritization for team resources and lead the effort in building a new Segra enterprise sales office for the triad area from inception. Provide solution leadership consistently at high quality, to sales, proposals, and project teams. • Deliver complex deliverables under demanding timelines also develop a schedule to provide in-depth Solution Training to the Account Executives and Account Managers. • Act as a high-level technical expert, providing knowledge and analysis of applications and operational environments, functional systems analysis, design, integration, and implementation advice for complex solution implementation. • Make customers get more out of their investment; solutions including collaborative operations and augmented reality help improve plant and enterprise productivity, and reduce maintenance and energy costs.Highlights: • Provided SE support and closed $188,949 in MRC, equaling a TCV of $6,802,164 in the first year and a half. • Played a prominent role in strategically growing one of the largest employers in the triad to over $200,000 MRC. • Obtained promotion to Senior SE on Jan 1st 2021, due to the success and exponential growth of the Greensboro office. • Selected by the reps, as well as, their manager for the 2021 President’s Club.

• Augmented total market revenue from 600k to 800k in 2016. Promoted from SE III to Lead SE with CenturyLink acquisition. • Aided with the design and sale of a $2M account within 4 months of joining the Level 3 team. • Recognized as the top SE in the southeast in Q4 2016 By RVP of sales. • Steered the creation and execution of a business plan targeting various verticals resulting in revenue growth each year. • Achieved multiple hours of technical training/presentations for sales and account managers as well as for external customers. • Acquired mid-market and enterprise-level companies as new customers in the market to fuel Company’s growth. • Delivered sales engineering support for a team of (7) Direct Sales Associates and Regional Account Managers. Collaborated with sales, marketing, and product teams to deliver solutions that enable customers to derive value and get things done. • Directly involved in complex sales processes, in close collaboration with the senior sales and management team members. • Assisted with retention and upsell of small and large accounts. Provided coaching for all sales associates and account managers. • Responded to complex RFPs and created timely, comprehensive, and winning proposals. • Provided comprehensive product demonstrations for prospects and acted as the first point of contact for initial technical queries. • Analyzed the prospect’s business processes to identify specific value cases that can be realized with the use of the solution. • Forecasted and managed activities and tasks independently to achieve revenue targets and company goals. • Worked collaboratively and cross-functionally with colleagues in other regions of the world to support projects of a global nature.

• Boosted annual account base revenue by more than 8% each year since 2011. • Conducted more than 2000 hours of technical training for sales and account managers as well as for external customers. • Provided coaching for (14) sales associates and account managers across (2) Windstream sales territories. • Led the creation and execution of a business plan targeting various verticals resulting in 5% revenue growth each year. • Enriched and retained large accounts as a technician by providing unparalleled customer service. • Accelerated the sales cycle by sharing knowledge through the preparation and presentation of technical sales proposals for new and existing clients. Supported client integration and implementation of company solutions by providing technical sales support. • Created solutions that proactively acquired new enterprise accounts and provided sales engineering support for a team of (14) Direct Sales Associates and Regional Account Managers. • Obtained financial client approval by collaborating with Account Executives, Account Managers, and Sales Managers on solution pricing and submission of an internal rate of return (IRR). • Engineered client-centric solutions by designing solutions for client applications including preparing technical specifications. • Improved sales by helping clients to understand the benefits of Enterprise products /services via technical proposal presentations.