Christopher Varney Email & Phone Number

Tenacious IT professional/2nd Level Support Specialist - Possesses outstanding customer service and technical skills in many hardware and software platforms. A team player focused on resolving the most complex, time sensitive end user issues. Detail oriented with meticulous process, analytical and problem solving skills. Able to multi-task and complete tasks on schedule including projects. Chosen to train outsourced first level service desk and peers in wireless scanning infrastructure, wireless access points, applications, scanning devices and scanning processes. Experience in retail systems such as in-store networking and connectivity, switches, routers, firewalls, point of sale(POS) servers and Email servers, POS hardware and software, wireless access points, Honeywell and Zebra wireless scanning devices and printers, retail reporting applications, markdown compliance, Service Now, Peregrine, Microsoft Office, Unix, Windows. Created many documents outlining troubleshooting steps.

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  Framingham State University

  Psychology