Christopher Villasenor Email and Phone Number

Successfully launched Duarte location in 2017, generating $98,000 in revenue in year one, and achieving 102% growth in year two.Maintain 115 customer accounts on CRM MindBody and Excel.Able to multitask teaching bootcamp classes, modifying movements and engaging with clients to create a fun, friendly and comfortable culture. Ensure customers are addressed by their name and personal relationships are established.Skillfully assess client different fitness levels and modify according to their individual abilities and goals.Host community events to engage with local community and drive market awareness.

Assisting the CEO with tracking and forecasting demand, fulfilling orders, tracking inventory, initial costing, lead times, inventories, pricing, sales and day to day tasks.

Assisting guests with any needs they would have at any of our lounges. Ensure all guests are attended to and made to feel at home.Assist waitresses with anything they would need. i.e. running food, drinks, bussing tables, prepping bottle service etc.

• Successfully train and supervise a bell/valet staff.• Delegate tasks to help operations run more smoothly.• Schedule and conduct monthly meetings to discuss progress.• Create a weekly schedule to ensure coverage based on analysis and forecasting.• Handle exceptional amounts of money.• Ensure that guests' expectations are anticipated, met and exceeded. • Efficiently communicate tasks to staff and what was expected of them.Achievements: Was nomianted and won Employee of the Month in April, 2011.

• Bell Valet attendant, who has always maintained a friendly, dedicated and professional attitude in the workplace.• Inspired to deliver excellent guest service.• Skillfully handled huge rushes of cars for events that brought in upwards of 500 guests.• Handled money on a regular basis and was responsible for dropping the correct amount into the safes.• Provided assistance to the front desk by operating their PBX system that consisted of handling phone calls, answering general questions, transferring calls and making reservations.Achievements: Was nominated by both the Bell/Valet Captain and Front Desk Manager for employee of the month.

• Did my part to go above and beyond for the company.• I was flexible in my hours of labor, welcomed guests and anticipated guest needs and was able to work efficiently between both Front Desk and Bell/Valet on occasion. • Handled money on a daily basis and was able to post charges using the correct codes.• Made sure I ran reports on time and communicated with the rest of the Front Desk Staff.