Christopher Heaton, Pmp Email & Phone Number

Dallas–Fort Worth Metroplex, Texas, United States

• Collaborated and managed globally distributed teams throughout the product lifecycle for WMS, asset tracking, and financial systems, ensuring real-time API and data validation to meet business needs.
• Communicated product solutions and status updates to internal and external stakeholders, ensuring buy-in and alignment through clear written communication and virtual meetings.
• Fostered positive relationships between customers, business, and development teams to drive collaboration and project success.
• Maintained and developed the product road-map and JIRA backlog, enabling Agile development and providing clarity across varying levels of technical expertise.
• Implemented test-driven design to improve deliverable quality, reduce defects, and accelerate delivery speed.
• Led scrum activities including daily stand-ups, retrospectives, and backlog grooming to ensure team alignment and progress.

Dallas/Fort Worth Area

• Leading projects to implement robotic automation to improve efficiencies for operations and the clients.
• Managed project involving EDI integration between client and third party vendors in the eCommerce area
• Developed and implemented reporting tool to support operations tracking of productivity

• Oversaw launch of a new Seattle branch including:
• Procurement of building and equipment
• Direct supervisor of a team of 6
• Maintaining compliance with local and federal regulation
• Implementation of new service types
• Building and maintaining relationships with clients

• Beta tested new software to help identify problems and consult on improvements.
• Assisted with recruiting and training of a team of sales representatives that became the highest producing office for 2 years.
• Provided group and individual training for sales representatives to improve performance, customer service, sales techniques, and communication skills.

Provo, Utah

• Researched and conducted experiments on time reversal focusing on elastic waves in plates for educational demonstration purposes.
• Published findings in The Journal of the Acoustical Society of America.
• C. Heaton, B. E. Anderson, and S. M. Young, “Time reversal focusing of elastic waves in plates for educational demonstration purposes,” J. Acoust. Soc. Am. 141(2), 1084-1092 (2017). https://doi.org/10.1121/1.4976070

• Set company record for highest contract value two years in a row.
• Negotiated price terms of sales and service agreements.
• Emphasized product features based on analysis of customers’ needs.

Master Of Business Administration - Mba, Mba In Technology Management

Bachelor'S Of Science In Applied Physics With An Emphasis In Buisness, Applied Physics

Education record