Christopher Walker Email & Phone Number

West London

Swindon

• Annual Turnover £55 million. 82 staff. 5 Direct Reports. Reporting to an offsite Brand Director.New Retail 685 units p.a., Used Retail 900 units p.a., Service Hours 27,000 p.a.
• Sustained reduction in staff attrition from over 50% per annum to less than 20% p.a.
• Reversed a FY loss in 2018 of £615K to break even in first half of 2019.
• First time pass of Audi Standards Audits for first time in 4 years.
• Improved relationship with manufacturer and other stakeholders via… Show more Annual Turnover £55 million. 82 staff. 5 Direct Reports. Reporting to an offsite Brand Director.New Retail 685 units p.a., Used Retail 900.
• Improved relationship with manufacturer and other stakeholders via financial performance, registration performance, customer satisfaction indices and staff engagement scores.

Slough, United Kingdom

• Division of Jardine Motors Group, Annual Turnover £63 million. 85 staff. 6 Direct reports.New Retail 790 units p.a., Used Retail 720 units p.a., Service Hours 19,000 p.a.
• Sustained reduction in staff attrition from over 60% per annum to less than 20% per annum.
• Successful passes of all JLR Standards Audits raising scores from 60-65% to 100% across the board.
• Improved relationship with manufacturer and other stakeholders via financial performance, improved transparency… Show more Division of Jardine Motors Group, Annual Turnover £63 million. 85 staff. 6 Direct reports.New.
• Improved relationship with manufacturer and other stakeholders via financial performance, improved transparency, customer satisfaction indices and staff engagement scores.
• Improved dealerships ranking in JLR’s Scorecards lifting business out of bottom quartile in 3 out of 4 manufacturer scorecards. Jaguar Sales into upper quartile, both Aftersales into second quartile.

Walton On Thames

• Annual Turnover £50 million. 65 staff. 5 Direct Reporting to an offsite Group Managing Director.New Retail 750 units p.a., Used Retail 600 units p.a., Service Hours 19,500 p.a.
• New Retail Unit sales up 46% from 2012 to 2014.
• Used Retail Unit sales up 24% from 2012 to 2014.
• Service sold hours increase in same period.
• Net Profit up by 202% from 2012 to 2013
• Up a further 21% in 2014.

United Kingdom

• Subsidiary of Qatari, S.H. Al Mana Group, aimed at establishing the Infiniti brand in UK.Direct preparation and execution of 5-year business plan. Design and implement weekly and monthly forecasting model for sites.
• Delivered 5-year business plan within 4 weeks, enabling business owners and other stakeholders to make investment appraisals and re-evaluate expansion plans in UK.

• Drove turnaround of business, transforming from ₤1.5M per annum loss back to profit for first time in 5 years.
• Generated 74% increase in vehicle unit sales year on year, doubling gross profit.
• Achieved 98.2% customer satisfaction, earning regional leader ranking (up from national bottom quartile).
• Attained National Retailer Ranking growth from 134th to 43rd in 1 year (out of 136 total).
• Earned highest score nationally in Mercedes-Benz General Manager’s Assessment.

• Managed 6-member business analyst team. Controlled and directed all budgeting processes and timetables.
• Built and led Finance & Administration team for Mercedes-Benz World with ₤70M in set-up costs. Delivered 5-year plan for same.
• Designed and led Profit Clinic programme to identify, implement, and track improvement measures in operating businesses.
• Delivered reduction in overhead from ₤7.8M to ₤3.2M per annum in just 3 years, designing and implementing cost reduction… Show more Managed 6-member business analyst team. Controlled and directed all budgeting.
• Delivered reduction in overhead from ₤7.8M to ₤3.2M per annum in just 3 years, designing and implementing cost reduction programme.
• Drove improvement in return on sales (from 0.7% to 1.8%) by designing and delivering site-by-site performance improvement plan (PIP) to share best practise from upper quartile businesses with other sites. Show less

• Directed all financial and administrative aspects of multi-site motor group, controlling and leading staff of 13 across 3 locations. Developed, sustained, and enhanced relationships with stakeholders, including.
• Led all activities involving acquisition of 2 businesses (3 sites) with combined turnover of ₤50M per annum within 4-month time frame, coordinating all… Show more Directed all financial and administrative aspects of.
• Led all activities involving acquisition of 2 businesses (3 sites) with combined turnover of ₤50M per annum within 4-month time frame, coordinating all financial and legal matters, as well as some operational.
• Delivered significant contributions to doubling size of business, preparing strategic 5-year business plan, attracting necessary funding, and achieving buy-in from stakeholders on new business approach.
• Designed and implemented quarterly business health check programme to measure and recognise financial performance in addition to identifying and rewarding best practises.Financial Enhancements:
• Developed and implemented working capital reduction programme that produced cash inflow in excess of 6 times profit in first financial year. Show less