• Define the vision for a suite of Products, prioritising roadmaps so that the features delivered enable the widest possible uptake across Airlines on a global basis• Engage with Airline customers - and potential customers - to understand macro level requirements and translate these into a set of detailed product deliverables with measurable success criteria. • Develop pre-sales and change management processes to ensure that products communicate their value to potential customers and… Show more • Define the vision for a suite of Products, prioritising roadmaps so that the features delivered enable the widest possible uptake across Airlines on a global basis• Engage with Airline customers - and potential customers - to understand macro level requirements and translate these into a set of detailed product deliverables with measurable success criteria. • Develop pre-sales and change management processes to ensure that products communicate their value to potential customers and then are implemented in a resilient and effective manner• Use Agile principles and Scrum to guide the product team to deliver value to customers in a collaborative, rapid feedback manner• Led product development for a new Commercial Fuel Management System ‘Synthesis6’ from inception of the project and pitch out to Airlines, through to deployment with the Launch Customer.• Led development of product features for the i6 ‘eHandshake’ App to be a single source of Fuel information and optimisation for Flight Crew on a network wide basis • i6’s point of contact for Industry Data standards on Aviation Fuel, Sustainability and real-time comms i6 are a global, fast growing software business developing solutions for the aerospace industry. We have developed the next-generation management and mobile platform for aviation fuelling and business aviation, expanding our operations from the UK across Europe, Canada, USA, Middle East and Australia. We work with the world’s largest airlines and fuel suppliers at several global hub airports. We are an experienced, dynamic team with vast knowledge in the aviation and software industries. Show less

• Management of Airline Hub Supply chains: Maintain a resilient fuelling importation and logistics supply chain at least total cost of ownership for c. 1.8 Billion US Gallons of Fuel across London LHR, LGW, LCY, Dublin and Madrid Barajas Airports. • Directly manage into-plane suppliers through quarterly budgetary negotiations, SLA performance management and delivery of initiatives to increase productivity and reduce costs of excess fuel loaded to aircraft, ion partnership with… Show more • Management of Airline Hub Supply chains: Maintain a resilient fuelling importation and logistics supply chain at least total cost of ownership for c. 1.8 Billion US Gallons of Fuel across London LHR, LGW, LCY, Dublin and Madrid Barajas Airports. • Directly manage into-plane suppliers through quarterly budgetary negotiations, SLA performance management and delivery of initiatives to increase productivity and reduce costs of excess fuel loaded to aircraft, ion partnership with technology provider i6 Systems. • Deliver operational supplier management for Fuelling contracts across 230+ locations, ensuring punctual delivery to industry standards at least cost to the business. • Owner of Fuel Management Information System : Provide volume, contract and spend data for Business Planning, Accounting Control, Route profit analysis and external compliance.• Provide the key interfaces for fuel matters for British Airways, Aer Lingus and Iberia for stakeholders• Develop improved, aligned and integrated ways of working for Fuel across all IAG Operating Companies • Provide analytical insight for Fuel supply and delivery related questions. • Responsible for ensuring Business continuity for the fuel function.• Ensure compliance with Internal and External Compliance controls.Highlights:Delivery of Rail and Road supply chains and contracts at LHR and LCY and delivery of a new Into-plane operation at LHR to support Self supply Delivery of Ireland's first End to end Airline "Self supply" chain Project manager responsible for delivering a new Fuel management system into BA in a scalable manner for Aer Lingus and Iberia. Successfully managed the Fuel integration of BMI into BA and ensured the delivery of increased financial reporting requirements. Delivery of process changes and projects to improve supply resilience, reduce supplier spend, implement new Intra-Group processes and enhance the quality of Fuel management information. Show less

My time in Operational Research at British Airways covered a number of roles from Graduate Analyst to Senior Consultant team leader Highlights:Nov 2006 - Mar 2009: Senior Operational Research Consultant• Portfolio manager of O.R. projects for Fuel, Engineering and Enviorment team: Identifying and leading projects; ensuring an integrated approach to projects across business touch points in Network Planning, Flight Ops & Government affairs• Develop client relationships… Show more My time in Operational Research at British Airways covered a number of roles from Graduate Analyst to Senior Consultant team leader Highlights:Nov 2006 - Mar 2009: Senior Operational Research Consultant• Portfolio manager of O.R. projects for Fuel, Engineering and Enviorment team: Identifying and leading projects; ensuring an integrated approach to projects across business touch points in Network Planning, Flight Ops & Government affairs• Develop client relationships, leading to awareness and identification of key business issues• Apply complex data analysis, problem structuring and business modelling to business issues and present results• Communicate with and influence clients at all levels of the business and externally• Lead a team of two Consultants and one graduate analyst Jul 2001 - Mar 2009: Operational Research Consultant• Built model to trade off tactical purchase of fuel at market spot price vs. Inbound tank in to minimise costs associated with fuel shortfalls at LHR following Buncefield fuel terminal explosion, then handed over analysis capability over to business• EU Emissions Trading Scheme impact analysis and assessment of scheme design for feedback to the EU parliamentJul 2001 - Nov 2006: Operational Research Consultant• Designed measures to show quality of revenue management seat availability on flights, producing and handing over analysis capability to managers and flight revenue controllers that led to improved route revenue performance • Delivery of analysis for upsell to Club Europe proposition, tactical process design & IT handover. Enabled rapid progress towards upsell target revenue £11million per annum for LGW Short haul• Secondment into Airport planning team, supporting delivery of a new stand planning and delivery system. Show less

During a sabbatical, I volunteered in Bhutan to develop a Database and Data policy guide for use at the Royal Botanic Garden and at Regional Renewable Natural Resources research centres. I provided coaching and training for staff to ensure its sutainable long term use. I also developed a Website and publicity material for the Botanic Garden