Christopher Watts Email & Phone Number

Bristol, England, United Kingdom

Chair morning meetings, handing over information, make operational decisions.Attend and contribute to formulation meetings for young people and a weekly multidisciplinary meeting.Review referrals and assess suitability of new young people being referred, making decisions on the appropriateness of the young person create initial care plans and risk assessments.Communicate with external agencies including social workers and YOT workers. Have an oversight and running of the daily medication process, implementing new systems and monitoring current processes.Reviewing and updating current policies. Supervise and coach staff during a shift and provide direct supervision to ‘First Line Manager’.Working in a high-pressured environment dealing with challenging young people.Attending and having the overall management oversight and decision-making responsibility of any incidents. Making dynamic risk assessments, having overall responsibility until the incident is resolved.Point of contact for Supervisors and care staff for any advice and guidance on any decisions that need to be made throughout the day.Support and report safeguarding or security concerns.Carry out investigations and fact findings into poor practices in partnership with the HR department and report findings to disciplinary panel. Delegate staff to a daily shift Rota, check and ensure there are the required number of staff on shift. Seek cover communicating with casual staff and staff not due to work. Report and support staff who are off sick.Attend management meetings regularly and contribute to the development of management strategies within the Home and report on issues which impact on service delivery.Review footage of incidents ensuring that the legal threshold has been meet for the use of physical intervention and ensure that there are no initial safeguarding concerns.Responsible Manager for the recruitment process and interviewing new candidates for role of RCO.

Bristol, England, United Kingdom

• Having oversight of the daily running of a Unit within the Home, directing, and allocating staff to complete roles. Have responsibility to ensure these roles are completed and challenge staff if they are not.• Ensure young people are safe and well cared for and that their individual needs are met.• First point of call for incidents and issues within the home, responding and taking control of incidents where necessary referring to the Duty Manager for advice and guidance on what course of action to take.• Administer and record young person’s medication, paying attention to detail ensuring medication is issued and recorded in the correct way.• Undertake ‘Sleeping in’ duties as part of a rota, responding to any incidents in the night and having overall responsibility for the home during this time.• Report any safeguarding or security concerns, ensuring the correct information is recorded.• Write incident reports, debriefs and young people handovers.• Read and follow care plans and risk assessments directing staff on the appropriate protocols to follow.• Oversee all aspects of security and ensure procedures, routines and recording functions are carried out.

Bristol, England, United Kingdom

• Supervise and support young people in their daily activities, including displaying good role modelling and challenging inappropriate behavior.• Guide and care for young people and promote their interests and well-being• Engage young people in set activities and games. Promoting good behavior and achievements along with addressing challenging behaviors, following relationship, behavior management, safeguarding and security policies.• Acting quickly to respond to and deal with incidents of violence and aggression, disputes, and self-harm.• Support children and young people to maintain their personal hygiene and appearance and to maintain acceptable standards in their living environment.

• I have the responsibility for the security, supervision, training and rehabilitation of young people.• Maintain positive working relationships with prisoners, balancing authority with a large amount of understanding and empathy, in order to effect rehabilitation.• Make quick decisions and deal effectively with unexpected situations.• Carry out security checks and search procedures.• Receiving and discharging individuals and their property into and out of the custodial environment.• Contribute to the control of incidents and emergencies which may require authorised control and restraint• Preparing documentation and ensuring that all paperwork is accurate and current, as well as general administration work.• Attending prisoner’s visits with probation and case workers where we discuss preparing inmates for release through rehabilitation programs.• Escorting prisoners around the establishment.• Supervising prisoners on the wing during the day and associations. • Promoting anti-bullying and suicide prevention policies.

• Carry out a range of manual activities across key areas of a prison to support efficient running of the establishment.• Main duties were checking in and searching visitors, searching and escorting contractors and vehicles, searching prisoner’s property and mail, routine administrative work and working in the Emergency Control Room (ECR) and Communications Room. • As the first line of public contact when visitors entered the prison I had to ensure that all visitors who entered the prison were treated efficiently, respectfully and with courtesy. • Act at all times in accordance with Prison Rules and Governor’s Orders and Instructions therefore I had to be very stringent when carrying out any of the duties.

• Provided information to customers on how to use the online insurance company’s website• Dealt with customer queries regarding their insurance policy.• Provided over the phone support and answered customer’s queries via email.• I worked in a high pressured environment working towards targets and liaising with at times frustrated callers.• I demonstrated professionalism at all times and worked at a pace in order to maximize my time.• Liaised with different departments within the company to find out information on customers insurance policies

Ba Hons Busines Studies

Education record