Christopher Webb Email & Phone Number

London, Gb

London, Gb

London, England, United Kingdom

London, United Kingdom

As a Data Strategist I work with clients to understand, manipulate and find insights within data to build best in class customer experiences. Whether this is driving hyper-personalised communications, driving product / content creation to increase consumer engagement, or supporting the build of progressive data capture programs I work to drive client savings, support revenue growth and deliver ROI throughout our clients marketing functionality. As part of this role I:- Liaise with the Data Science team to build the models and segmentation's required to create hyper-personalised communications - Analyse data and work closely with a variety of clients to understand the impact of marketing functionality, and what we recommend to improve it- Present strategic recommendations to improve a selection of marketing activities to key stakeholders in a compelling and clear story- Manage a variety of marketing campaigns based off data-driven recommendations- Evaluate marketing campaigns from interim results to full campaign analysis, providing clear recommendations on what should be done better- Research and report back on key industry trends and tools

London, United Kingdom

London, United Kingdom

As an Account Specialist I ensure client growth strategies are on track and oversee all program implementation through strong project management and coordination with clients.As pat of this role I:•Build strong client relationships through daily email and phone interaction and achieve the highest levels of client satisfaction.•Understand client performance and work with the Client Services Team to align strategy to hit goals.•Utilise persuasive communication skills to ensure follow throughs on all program and client KPI's.•Manage marketing aspects of new client launches.•Analyse the clients' competitive landscapes and understand their business objectives, margins and budget constraints.•Solve problems by quickly breaking down problem causes and utilising matrix management to implement solutions.

> Supporting Accounts lead by Account Managers, Senior Account Managers and Sr. Managers > Timely and satisfactory execution of administration tasks on a variety of client programs, contributing to client satisfaction and achievement of client and company goals> Monitoring affiliate queues/approvals to ensure timely turnaround> Support and develop partnerships between clients> Identifying optimisation opportunities on client accounts by reviewing data> Managing internal resources effectively, helping the team provide a high level of service to clients> Daily interaction with internal and external clients via telephone and email

London, United Kingdom

As an account manager I was responsible for building and developing relationships with both existing and new clients by supporting and offering solutions. I managed client expectations, and ultimately increased company revenue.- Account managed existing client base and developed new clients, providing propositions and solutions in order to support sales strategies and objectives. - Grew company turnover and increased the size of the client base by acquiring larger portions of their business through continued business relationships. - Counseled and built relationships with clients and provided strategic insights on business issues so that the company becomes a trusted adviser.- Communicated effectively with clients and disseminated their instructions concisely and clearly to present work instructions to ensure that all jobs were carried out to precise instructions.- Worked to strict deadlines, managing schedules for several key company accounts and coordinating the production and creative teams to deliver to client specifications.

Master’S Degree, Marketing, Merit

Activities and Societies: 1st XV RUFCMsc Marketing and Brand Management – Merit (71%) Ba Hons History - Second class honours upper class.

Bachelor’S Degree, History, 2:1

Activities and Societies: Captain of 1st XV Rugby Union