Christopher Westendorf Email & Phone Number

Florida, United States

United States

Boca Raton, Florida, United States

-Accountable for driving successful outcomes through the managing, supporting, and growing of team members-Providing team direction to meet the needs of the business while helping to ensure customer success-Collaborate with multiple business leaders to execute with a steady focus on delivering results through teamwork, innovation, and adaptability-Model.

Boca Raton, Florida, United States

Mason, OH

• Developed and retained a high-value book of business by onboarding new clients and building existing relationships with Fortune 100, Fortune 500, and International 1000 companies
• Onboarded new clients in a SaaS environment, conducting kickoff calls and leading all follow-up meetings while collaborating with the team to setup and configure software per client requirements
• Ensured clients experienced a seamless transition into Account Management at the completion of Onboarding
• Led and developed a team of Account Managers and Support Specialists responsible for serving clients on a day-to-day basis from an operational and technical perspective
• Responsible for gathering and tracking Tier 2 diverse spend for domestic and international clients with YOY growth of 168%, exceeding $1B in spend collected annually
• Participated in evaluating market trends and developing competitive advantage KPIs to advance the growth of the organization, while championing forward-thinking innovation

Mason, OH

• Functioned as a key supplier management and supplier diversity resource to the client, acting as a subject matter expert with supplier diversity and procurement leaders
• Delivered exceptional customer service, providing competitive advantage to the business
• Demonstrated strong time leadership and organizational skills by setting daily and long-term tasks for the team and exhibiting appropriate follow-up to achieve success
• Instrumental in creating a new product offering allowing clients to understand vendors in the international space, supporting and reaching 160 countries and territories

Cincinnati, OH

• Built and managed a diverse portfolio of clients by contacting existing and prospective businesses, both within an internal database and throughout a personal network of professionals
• Successful in establishing and building rapport with customers and carriers, alike, while showing healthy profit margins and high levels of shipment volume
• Addressed concerns and provided solutions to customers and carriers

Cincinnati, Ohio Area

• Tasked with running a full desk here at Lucas Group. Effectively collaborating with clients in the Greater Cincinnati area on their Accounting & Finance needs on a direct-hire basis.
• Networking with passive candidates and providing them with knowledge on the local market and potential opportunities that fit their skill set
• Work collaboratively with HR and Key Decision makers to facilitate the hiring process
• Contract and fee negotiation
• Perform interview and resume preparation for candidates being considered for full-time opportunities I have available
• Provide consultative services to C level executives in both hiring needs and the local Accounting & Finance landscape in Cincinnati

Cincinnati Area

• Used a consultative sales approach with clients to identify short and long term financial needs
• Established close working relationships with team members to meet and exceed customer experience and production goals while enhancing revenue growth
• Developed exceptional client relationships by modelling integrity, honesty, and professionalism
• Responsible for overseeing and contributing to opening and closing procedures as a member of the platform staff

Mason, Ohio

• Leader in driving new student onboarding in creative higher education fields such as Culinary Arts, Design, Fashion, and Media Arts
• Effective communicator responsible for facilitating prospective student application interviews and new student orientations
• Consistently met expectations and exceeded expectations in the areas of job knowledge, competencies, and period-based goals
• Instrumental in the job shadowing, training, and development of new team members
• Demonstrated superior organizational and problem resolution skills

Cincinnati, Ohio Area

Responsible for leading a committed team of 40 individuals who serve the families, new and returning, of Crossroads Oakley. Communicates bi-weekly with Crossroads staff members, Service Leaders, and the Team Encourager. Holds a monthly training event after identifying team needs and training topics. Identifies a volunteer(s) to develop into a leader..

Cincinnati Area

• Managed the prospecting, sales, accounts receivables, and claim resolution of multiple customer accounts, while maintaining professional customer relationships
• Delegated assignments to trainees specifically designed to train and build into them in preparation for advancement in their careers
• Guided decision-making processes in workplace environments, particularly among recruitment of new hires and development of trainees