I support and maintain our Server 2008 R2 environment. I work to configure and monitor our Domain Controllers, exchange 2010, IIS, and IP Office servers. Create documentation and help end users become more aware of the technology that is at their disposal. Microsoft Office Suite troubleshooting and Yardi Voyager/Payscan support. Basic SQL knowledge helps with the accounting software and SOX related audits. I investigate and resolve complex problems on a daily basis.I have helped… Show more I support and maintain our Server 2008 R2 environment. I work to configure and monitor our Domain Controllers, exchange 2010, IIS, and IP Office servers. Create documentation and help end users become more aware of the technology that is at their disposal. Microsoft Office Suite troubleshooting and Yardi Voyager/Payscan support. Basic SQL knowledge helps with the accounting software and SOX related audits. I investigate and resolve complex problems on a daily basis.I have helped implement and maintain maas360 mobile security software for all mobile devices (apple, android, windows), Unitrends backup solution, mimecast email archiving/large file send, maintain layer 3 cisco switches, technology inventory, and I have been training all IT new hires. Show less

I was responsible for troubleshooting and resolving issues dealing with Active Directory, Blackberry Enterprise Server version 4-6, Office Communicator setup, Exchange server configuration, ad the use of Hyper-V Server for all virtual machines.It was mostly a Windows XP/7 environment, but ranged from Server 2003 business to Server 2008 R2. I performed maintenance during off hours on all servers assigned to me for monthly updates and on-call shifts. There was a heavy amount of… Show more I was responsible for troubleshooting and resolving issues dealing with Active Directory, Blackberry Enterprise Server version 4-6, Office Communicator setup, Exchange server configuration, ad the use of Hyper-V Server for all virtual machines.It was mostly a Windows XP/7 environment, but ranged from Server 2003 business to Server 2008 R2. I performed maintenance during off hours on all servers assigned to me for monthly updates and on-call shifts. There was a heavy amount of blackberry, iphone, and android support dealing with the itunes setup, file transfers using apps like Dropbox, and setting them up for exchange or any other hosted email. Show less

Working as a Technical Service Specialist I was helping internal employees with hardware/software issues, password resets, network connectivity, and other types of PC/network support. I worked mostly with Windows XP machines towards the migration of Windows 7. I was responsible for basic blackberry support and Cisco IP phone support. Basic installation of local and networked HP, Brother, and Konica printers. VPN support including MyEd, iPass, and Cisco VPN. I worked with the ticketing… Show more Working as a Technical Service Specialist I was helping internal employees with hardware/software issues, password resets, network connectivity, and other types of PC/network support. I worked mostly with Windows XP machines towards the migration of Windows 7. I was responsible for basic blackberry support and Cisco IP phone support. Basic installation of local and networked HP, Brother, and Konica printers. VPN support including MyEd, iPass, and Cisco VPN. I worked with the ticketing system Remedy. Show less

At AT&T I was responsible for numerous task including splicing fiber optic and copper cables, performed maintenance work on existing copper and fiber cable, worked unsupervised in all weather conditions with a high production rate, installed new POTS and DSL line circuits in cross boxes, and also worked inside CO sending signals to other techs for cable testing.