2006 – 2019Business Aviation TSSOperations CoordinatorPrimary Responsibilities• All aspects of Worldwide Trip Support (TSS) for Part91/135. Overflight and Landing Permits, PPR's, TSA Waiver, BOE and APIS, Flight planning and Weather, Handling, ground services including Slots, Security, Hotels and Transport• ICAO flight planning within IFPS/Eurocontrol and slot coordination• Trip cost estimation and client billing• Client relations and customer care2003 – 2006 FBO/VIP Handling DepartmentOperations CoordinatorPrimary Responsibilities• All aspects of a VIP/FBO ground handling operation• UK charter permits• Aircraft securityClient relations and customer care

All aspects of import and export air cargoProduction of all documentation, to include airway bills, security certificates and customs forms (C88, T1 bonds, Customs NES and import clearances)Specific documentation in respect of human remains, live animals, valuable and vulnerable cargos, foodstuffs and dangerous goodsIn addition documentation produced for ad-hoc airlines and chartersWorldwide quotation for account holders and private individualsServices and liaison for account holders and cash customersOrganise aircraft loading, freight collections and deliveriesTo maintain smooth operation of warehouse, comply with DETR regulations.

Overseeing the packaging and dispatch of all UK and overseas goodsPurchasing manufacturing stock, maintaining all raw and finished stock dataPersonnel management for two warehousemen, for ongoing training, health and safety, quality control and introducing new warehouse systemsProcurement of capital equipmentLiaison with factory and commercial managersBuilding new customer relationships and strengthening existing accounts at European trade shows and exhibitionsAssisting the implementation and compliance of ISO 9000 Quality Assurance