-Insure safety for resort guests: Maintain proper water chemistry for safety of guests for 5 public pools and 12 spas. Insure proper function for all deck safety and facility access equipment. Close facilities if conditions are not safe.-Trained in shop employees: Prepared mechanics and apprentices for required Certified Pool Operators tests and courses. -Schedule and perform maintenance on equipment: Schedule as to not to interfere with hotel operations or guest comfort. Inspect equipment to insure proper function and safety.-Collaborated with management on troubleshooting and efficiency issues.

-Managed major equipment renovations for public swimming pool renovations: Scheduled and coordinated meetings and inspections between engineers, contractors, inspectors and owners. Advised architects and engineers on proper equipment to insure capacity and adherence to Health Department regulations-Implemented a national marketing program. Worked with state, county and local municipalities nationwide to obtain lists of installations that fit the demographic for our product line. Developed mail and electronic marketing tools to build new customer relationships.-Supplied customers with all equipment, and scheduled service for their public swimming pools. Annually reached over $1M in sales. Made frequent visits to customer installations. Advised customers of potential issues they may have, provided sound solutions that promoted our products to those issues. -Supplied full equipment packages for major renovation projects. Provided true Start-to-Finish and beyond relationships with customers. Starting with initial equipment inspections progressing to full replacement studies and budgeting. Custom multimedia presentations for each renovation project. Provided complete support through the demolition and installation process. Provided full start-up, walk-through and training after systems were installed. Provided ongoing customer support after.

-Serviced commercial, retail and international accounts: Maintained relationships with Commercial, Retail walk-in, internet, telephone order customers by supplying equipment and accessories relating to the sailing industry.-Managed Production of wholesale goods: Maintained commercial accounts by fulfilling monthly production orders for boat covers, sails and other soft good items for customers such as Hobie Cat, American Sail and Murray’s Marine.-Developed new products, one of a kind items and prototypes to fit, and be used with many different types of sailboats.-Indentified new demographics for our production capabilities. Brought on new non-sailing industry customers.