Work in a small team booking upwards of 360, 000 educational visitors a year, receiving calls, faxes and e-mails from wide ranging stakeholders – including schools, agencies and external companies – to plan, discuss and book visits, including Outreach and sleepovers. Member of the Makaton committee, ensuring all stakeholders’ needs are met.Produce audience appropriate content for the ‘Talk Science’ blog.Create, edit and upload material to the Science Museum Learning… Show more Work in a small team booking upwards of 360, 000 educational visitors a year, receiving calls, faxes and e-mails from wide ranging stakeholders – including schools, agencies and external companies – to plan, discuss and book visits, including Outreach and sleepovers. Member of the Makaton committee, ensuring all stakeholders’ needs are met.Produce audience appropriate content for the ‘Talk Science’ blog.Create, edit and upload material to the Science Museum Learning intranet site. Edit and update the museum’s booking system. Provide a thoughtful, considered overview of the Museum including an awareness of the national curriculum, formal and informal learning and the needs of students.Use Microsoft Office packages alongside the Museum’s report and booking system to distribute confirmation letters, data aiding internal museum logistics, answer queries and communicate with stakeholders and organise events. Helped organise the STEM net ‘Big Bang, event for over 3000 students. Liaised with visitors and exhibitors about events, oversaw the booking process and recruited volunteers for an event information desk.Welcome thousands of educational visitors on a daily basis at the groups’ entrance and ensure the upkeep of the furnishings and amenities in the area.Work closely across the museum during Science sleepovers, school club days, outreach and the Association for Science Education conference Show less

Science Museum, Exhibition Road, LondonSold tickets, upgraded packages and options to customers. Guided and advised visitors and assisted school and corporate eventsCompleted, and adherence to, health and safety training, including extensive knowledge of evacuation procedures.Completed MIMSY database training.

Helped run large events such as 'West End Live'.Catalogued collections, adhering to SPECTRUM standards.Assisted the museum's book collection conservation project. Welcomed and guided guests, monitored galleries - helping visitors to engage with displays - and sold tickets and items in the gift shop.

Led an eighteen person team in a £1.3 million turnover storeSet and monitored daily and weekly targets.As key holder and duty manager, opened and closed store and ensured the health and safety of colleagues.Project managed store restructures and sale implementation.Used Blacks EPOS (Electronic point of sales) system to monitor milestones and manage stock. Excellent cash handling skills, cashing up tills, refunds and exchanges, also dealt with queries and complaints… Show more Led an eighteen person team in a £1.3 million turnover storeSet and monitored daily and weekly targets.As key holder and duty manager, opened and closed store and ensured the health and safety of colleagues.Project managed store restructures and sale implementation.Used Blacks EPOS (Electronic point of sales) system to monitor milestones and manage stock. Excellent cash handling skills, cashing up tills, refunds and exchanges, also dealt with queries and complaints. Budgeted staff and stock levels, updated payroll and dealt with pay issues. Contacted local schools and companies to drive sales. Show less