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Christopher White Email & Phone Number

Experienced Support and Operations leader at Island64 & The Working Vine
Location: Toronto, Ontario, Canada 8 work roles 3 schools
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Current company
Island64 & The Working Vine
Role
Experienced Support and Operations leader
Location
Toronto, Ontario, Canada

Who is Christopher White? Overview

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Quick answer

Christopher White is listed as Experienced Support and Operations leader at Island64 & The Working Vine, based in Toronto, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Christopher White.

Christopher White previously worked as Director of Operations at Island64 & The Working Vine and Director Customer Support at Drop. Christopher White holds Professional Development Achievement, Website Design & Development from Ryerson University.

Profile bio

About Christopher White

Years of experience in a fast-paced, expanding SaaS company as a leader, trainer, and mentor. Driving creation and adoption of workflow & process improvementsProficient in assembling data to tell a story that highlights improvement opportunities, followed by creation of processes, implementation of processes, and monitoring of resultsMastery of a wide range of tools including Zendesk GoodData/Insights and Explore, Zapier, Slack, MS Office, Google Apps, and Adobe

Listed skills include Customer Service, Sales, Social Media, Customer Satisfaction, and 31 others.

Current workplace

Christopher White's current company

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Island64 & The Working Vine
Island64 & The Working Vine
Experienced Support and Operations leader
8 roles

Christopher White work experience

A career timeline built from the work history available for this profile.

Director Of Operations

Current
Island64 & The Working Vine
Jun 2023 - Present

Director Customer Support

Toronto, Ontario, CA

Sep 2022 - Jun 2023

Customer Support Manager

Toronto, Ontario, CA

Sep 2019 - Sep 2022

Director Of Client Success

Toronto, Ontario, CA

Oct 2018 - May 2019

Customer Support Operations Coordinator

Montreal, Quebec, CA

-Collaborated with upper management to identify and address process gaps resulting in improved service to retailers-Reduced ticket volume and handle time through deflection software, revamping and developing macros, and examining the life-cycle of support interactions to optimize service-Directly communicated new process and support methods to three.

Jan 2016 - Aug 2018

Customer Support Team Leader

Montreal, Quebec, CA

-Delighted retailers by leading and training a top-notch SaaS support team with friendly, comprehensive agents who focused on good process to execution for speedy and accurate support-Monitored team output against KPIs to direct development and highlight achievement-Ensured inter-team communication and training levels between international offices

Jul 2014 - Jan 2016

Customer Support Agent

Montreal, Quebec, CA

-Actively built and expanded the Toronto Vend hub from a team of three to fifty-Launched and trained new customers on the Vend platform-Pleased retailers via phone, email, and chat support for a complex retail management platform-Generated articles for company Knowledgebase, as well as documentation for business development projects

Jul 2013 - Jul 2014

Branch Co-Ordinator

Toronto, Ontario, CA

-Responsible for all levels of customer service: order processing, account maintenance, and relationship management-Controlled branch stock levels, identifying product that required higher and lower standard stock, and produced sales data to back product requests with purchasing-Spearheaded initiatives to raise awareness of the branch, bring back lapsed.

Jan 2008 - Jul 2013
3 education records

Christopher White education

Professional Development Achievement, Website Design & Development

Ryerson University

Workshop, Creative Writing

Humber College

Education record

Ryerson University
FAQ

Frequently asked questions about Christopher White

Quick answers generated from the profile data available on this page.

What company does Christopher White work for?

Christopher White works for Island64 & The Working Vine.

What is Christopher White's role at Island64 & The Working Vine?

Christopher White is listed as Experienced Support and Operations leader at Island64 & The Working Vine.

Where is Christopher White based?

Christopher White is based in Toronto, Ontario, Canada while working with Island64 & The Working Vine.

What companies has Christopher White worked for?

Christopher White has worked for Island64 & The Working Vine, Drop, Higherme, Vend, and Jovan Security Distributors.

How can I contact Christopher White?

You can use AeroLeads to view verified contact signals for Christopher White at Island64 & The Working Vine, including work email, phone, and LinkedIn data when available.

What schools did Christopher White attend?

Christopher White holds Professional Development Achievement, Website Design & Development from Ryerson University.

What skills is Christopher White known for?

Christopher White is listed with skills including Customer Service, Sales, Social Media, Customer Satisfaction, Microsoft Office, Microsoft Word, Adobe Creative Suite, and Management.

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