Christopher White Email & Phone Number

Orlando, Fl, Us

Orlando, Florida, United States

WORK EXPERIENCE Co-Founder and VP Remy’s LLC, 2021–present Orlando, FL Managed business operations including sales, marketing, web design, customer relations, contract negotiations and accounting. Redesigned and modernized social media marketing efforts using Facebook and Instagram Promotion. Develop networks towards sourcing for new customers Identify and develop resources relevant to business development and sales goals Sell the ideals and… Show more WORK EXPERIENCE Co-Founder and VP Remy’s LLC, 2021–present Orlando, FL Managed business operations including sales, marketing, web design, customer relations, contract negotiations and accounting. Redesigned and modernized social media marketing efforts using Facebook and Instagram Promotion. Develop networks towards sourcing for new customers Identify and develop resources relevant to business development and sales goals Sell the ideals and services of the business organization to the general public towards improving on sales generation Attract, as well as retain customers by developing highly creative outreach strategies Work on the operational procedures of the organization towards its revenue generation and sales growth goals Coordinated video and audio feeds for internet broadcast and delivery. Researched new accounts and market place competition. Monitored expenditures and prepared monthly financial statements. Show less

United States

Orlando, Florida Area

Personal fitness training and online fitness training for women.

Orlando, Florida, United States

We offer small business and start-up business consulting through networking and business suggestions. Focused on business growth and development.

Orlando, Fl, United States

Duties and Responsibilities• Develop objectives for the call center day to day activities.• Conduct effective resource planning to maximize the productivity of resources.• Collect and analyze Call Center statistics (Costs, customer service metrics etc.).• Interview and train all department personnel to maintain high customer service standards.• Monitor telephone handling and other procedures in order to improve performance.• Evaluate performance with key metrics… Show more Duties and Responsibilities• Develop objectives for the call center day to day activities.• Conduct effective resource planning to maximize the productivity of resources.• Collect and analyze Call Center statistics (Costs, customer service metrics etc.).• Interview and train all department personnel to maintain high customer service standards.• Monitor telephone handling and other procedures in order to improve performance.• Evaluate performance with key metrics (accuracy, call-waiting time, etc.).• Prepare reports for different departments or upper management.• Develop daily workflow agendas for employees.• Coordinates lunches, breaks, and time off requests to ensure there is proper coverage.• Review all department issue trackers and follow up accordingly.• Resolve all issues and concerns for the Call Center.• Implement and execute all disciplinary action, policies, and procedures within the department.• Handle escalated calls or requests.• Lead weekly department meetings.• Create and execute any developmental training.• Analyze call flow and create and implement IT enhancements. Show less

Orlando, Florida

Train, developed and managed a call center team of 10-20+ employees servicing Inbound and outbound calling assisting elderly and sick patients with explaining medical bills, discussing ways that patients will pay their bills, offering payment plans if necessary, and providing excellent customer service. Passionately ready to assist in the development process, I developed the new employee coaching process, helped and assisted in Call Flow development, training material, team building exercises… Show more Train, developed and managed a call center team of 10-20+ employees servicing Inbound and outbound calling assisting elderly and sick patients with explaining medical bills, discussing ways that patients will pay their bills, offering payment plans if necessary, and providing excellent customer service. Passionately ready to assist in the development process, I developed the new employee coaching process, helped and assisted in Call Flow development, training material, team building exercises, Supervisor/ Lead development process, and the Recruiting to On boarding process.Key Duties:•Monitor Call center Floor and Center KPI’s along assisting with escalated calls•Run, manage and process Management/ Corporate reports•Provide weekly coaching and feedback to our agents•Implement and manage KPIs, ensuring appropriate control and monitoring over call center Show less

Orlando, Florida Area

Co-Owner and Manager of a commercial & Residential Cleaning Service

Bachelor Business Management, Busniness Managment, 4.0

Bachelor'S Degree, Network And Communication Management

Associate Of Arts (A.A.), Web Page, Digital/Multimedia And Information Resources Design

Education record