* Performs tasks related to monitoring and comparing performance data of computers and device capture by network analysis tools* Performs document saving, filing and destruction activities based on company requirements

* Helped existing Progressive Commercial insurance customers with changes to their accounts, entering data and changing information as necessary* Assisted licensed agents with creating new quotes for policies* Worked with the Commercial processing department to create and verify documents and filings, doing data entry and collating in the online filing system

Temporary, mostly remote job for Colorado Unemployment during COVID-19.* Helped in document management, including sorting of documents by type, mail sorting and data entry into the Colorado Unemployment system* Worked in remote call-center environment using Five9 to assist UI claims specifically related to Pandemic Unemployment Assistance

* Worked in a call center environment taking roadside assistance calls from members, taking information such as locations, breakdown information and vehicle details* Decided on case-by-case basis what services were best for the customer, with emphasis on finding "on the go" solutions to get members back on the road without needing towing whenever possible* Used Google Maps and internet resources to find on-the-spot information and mapping locations so members needs could be served accurately* Sold and renewed memberships based on members' specific needs (for instance, paying a same-day service fee if they were buying an account with immediate service, discussing what level of service was best for their needs if they had an RV/motorcycle, etc)* Assisted management in finding people using their accounts in scamming or incorrect fashion both in our state and with outside membershipsDispatch* Worked with towing companies across the state of Colorado both via phone and tablet communications to get to members for services as quickly as possible* Called members with status updates on their calls as well as calling following a call to check that service was rendered

* Worked all sections of the store (photo, cosmetics, pharmacy), helping with customer service, sales and store upkeep.Photo Specialist* Assisted customers in editing of photos for sharpness, cropping, brightness and color with technology on in-store kiosks.* Helped provide opinions on design of photographic projects, such as canvas prints, photobooks and calendars. * Printed and provided customer service on photo orders from the Walgreens App and in-store kiosks.Cosmetics* Pushed sales of products while directing final purchases to the Cosmetics area.* Continued learning knowledge of various cosmetic products and differences between brands.Pharmacy Technician* Assisted with filling pharmacy orders and checking out pharmacy customers.

Managing Editor* Posted 7-20 pieces weekly about the Colorado Rapids soccer club.* Managed and recruited a changing writing team of 4-10 writers while pitching ideas, editing and sorting post assignments.* Produced and edited podcasts, photos and videos for the site.* Attended press conferences and live MLS events, including the MLS draft, for reporting and journalistic purposes.* Showed up to 200% month-over-month growth each year in terms of viewership.* Ran @BurgundyWave Twitter and Facebook social media accounts, scheduling content and providing live coverage of events.

Copywriter * Wrote 10-20 articles about various sports teams in regional rooms (for instance, a central regional room covering sports teams from Denver, Chicago, Minnesota and Indiana) over four-hour shifts, also occasionally contributing to the main SB Nation site.* Produced news pieces, match previews/recaps, aggregated stories from SB Nation team blogs, and occasional opinion pieces based on daily needs.* Kept tabs on social media for potential ideas for content, pitching them to regional managers.* When needed, stepped in as manager of a regional room, assigning pre-planned ideas for posts and seeking out ideas for new ones while editing other copywriters' posts for writing along with style and SEO purposes.* Helped monitor and craft posts for social media, including Twitter and Facebook.

English Tutor* Checked college-level English papers from various American universities and colleges, using the Socratic method to suggest improvements in grammar and spelling.* Used online whiteboard technology to live-tutor students.

Editorial Intern* Consistently searched social media for potential news stories and opinion stories of interest for the Mile High Sports website. * Wrote 5-10 articles per shift for editorial consideration.Radio Intern* Assisted in production for the Irv & Joe Show on Mile High Sports Radio.* Created and edited sound clips from radio and commercial recordings.* Assisted in writing copy for radio advertisements and social media posts.