(SecureITsource was acquired by iC Consult)Internal Contributions:- Supported the career growth for 2 consultants as their manager. - Coordinated timely and successful SaaS IGA/AM/PAM implementations, provided advisory services to potential and current clients, and presented solutions to CSuite/Sr Management. - Drafted COs and SOWs, and coordinated reviews and timely final approvals. - Provided guidance and support for internal project team members to ensure blockers are removed and provided coaching, where necessary. - Templatized and created documentation to help create internal efficiencies for similar projects.- Designed and built an internal "Quick Links" portal to centralize and surface the most important links to improve utilization of templates, internal resources, and product specific information for the Delivery Team.- Presented internally on Consultant skills and demystified the sales process for Delivery to create more understanding between the two teams and drive identification of opportunities. Client work:- Lead team of 11 internal and client developers through a large migration off of NetIQ to SailPoint IIQ through 2-week agile sprint iterations over 11 months. - Coordinated the migration of an on-prem IIQ instance to SailPoint IIQ Cloud Managed Services (CMS) over three months.- Lead teams in 4+ successful implementations of SailPoint ISC in financial, automobile rental, medical research, and title organizations.- Lead Teams to review current configurations, design a new architecture based on best practice, and successfully cutover to a new SailPoint ISC instance in 6 months. - Coordinated 4 concurrent work streams, including advisory and implementation work streams, for Okta, SailPoint ISC, and Delinea at a medical research company.

Acted as a strategic advisor, providing guidance and best practices for Identity topics including PAM, Identity Governance, IAM, and helped identify gaps and opportunities for the business to improve efficiencies and bridge gaps between team silos.Acted as manager two consultants, supporting their career growth, provided guidance, and feedback related to consulting skills. Client Work:-Acted as delivery owner to successfully implement Okta for an industrial supply organization with 24,000+ users in 4 months. ---Acted as scrum master and worked with the implementation team to perform demos for configurations completed---Helped to facilitate and develop OCM from a technical perspective including documents, perform lunch-and-learns, and setting expectations tuned to each different personas throughout the business.---Facilitated several workshops to improve process efficiencies and define next steps to address these topics.Internal Development-Participated in a regular focus group for developing templates and supporting documentation for the implementation and advisory services across the Identity landscape.

- Collaborated with service owners to clean-up users and create a governance structure for Workato to meet audit commitments for SOX, SOC 1 & 2- Updated and created net-new team templates for project management on the IT team- Acted as the central point for all audit evidence requests for IT owned controls and systems for PCI, SOX, and SOC 1 & 2 audits, and delivered timely, accurate evidence to audit managers.- Supported HR by collecting information from different process owners and documenting contingent worker and employee onboarding and offboarding.- Coordinated the design of a CAB tracker and process in Asana for the business application group for change management.- Maintained Workato automated employee onboarding recipes and and monitored and resolved errors.- Lead requirements gathering, documentation, configuration, and UAT for over 7 new teams onboarding into the Freshservice ticketing system.- Assisted the Talent Team by representing Coupa in a yearly university career fairs and helped interview potential candidates for culture and role fit.

- Performed Okta administrative tasks to solve connection and app assignment issues- Identified SaaS that were not connected to Okta and coordinated or performed the SAML configuration- Created and maintained Workato recipes to automate the kickoff, notifications/reminders, and evidence documentation for the contractor access recertification campaigns- Acted as the campaign manager and control owner for contractor recertification and coordinated with 40+ managers to keep our contractor records current- Onboarded Asana into our environment, coordinated the migration of users from our previous project management SaaS, created a communication plan for stakeholders and a SOP internally for IT, and acted as the subject matter expert for all questions about features- Reviewed, investigated, and coordinated with app owners regarding identified potential security alerts and communicated weekly a status report to management- Documented the organisation’s security architecture across all systems in regards to DLP, MDM, Vulnerability Management, Network Security, Access Control, and Business Continuity.

- Collected, documented, and reviewed requirements for a new application supporting attorneys during pre-trial proceedings in 5 court locations and practicing 15+ types of law. - Created low-fidelity wireframes based on the requirements gathered, and lead over 10 review sessions with various groups of attorneys and heads of court in 5 branch courts to determine what would set attorneys up for success in their proceedings.- Designed application UI and UX flows based on gathered requirements and reviewed them with stakeholders in 5 branch court locations.- Coordinated with development resources to ensure approved requirements and UI designs were accurately translated into a working application. - Documented and analyzed current-state process flows for filing, arraignment, and pre-trial proceedings.- Provided tier-two production support for 5 core business web applications.

- Coordinated and collaborated with clients and coworkers remotely over 50% of the time.- Lead requirements discovery to implement identity and access management (IAM) solutions for clients in healthcare, finance, and federal government verticals.- Documented detailed requirements and created use cases that address the client’s requirements.- Provided training to federal clients regarding topics such as privileged access management, single sign-on, access governance, and specific IAM products.- Collaborated with teammates across 3 solution agile implementation teams to provide the client with an understanding of the implementation status, roadblocks, and recommendations.- Gave recommendations regarding data security to clients who were subject to strict compliance and/or standards. (i.e., HIPPA, HSPD-12, etc.) - Utilized Microsoft Visio to diagram current and future state process flows for solution implementations and organization assessments.- Created and updated existing Optiv deliverable templates to address changing business offerings or client needs.

-Developed a website using CSS5 and HTML5, in combination with Twitter's Bootstrap front-end framework. -Converted Photoshop designs into living-breathing webpages. -Learned the basics of the PHP Yii MVC framework. -Interacted and coordinated with coworkers abroad and in Reno, Nevada.