Christopher White Email & Phone Number

Warrendale, Pennsylvania, United States

Responsible for the Reporting Analytics, Data Services, and Support teams to meet Project deadlines and achieve Customer Satisfaction.Direct stakeholder for Software Development teams, on both internal and external systems, to improve workflows for data collection and processing.Responsible for key partnerships and integrations with Industry software vendors and establish best practices and procedures for infrastructure data management.Oversee the education and training content for internal and external customers regarding condition assessment, advanced inspection technologies, and data management platforms.

Warrendale, Pennsylvania, United States

-Responsible for Regional Technical Sales Managers, ensuring proper project outlining, goals and sales execution alongside Business Development team.-Oversees, and participates in, multiple simultaneous projects monitoring project planning, execution, timeline, and deliverables for clients. This involves working closely with operations, project management, engineering, and data analysis departments.-Responsible for monthly sales/financial reports with C-suite to ensure proper forecasting, tracking, and close out of projects.-Manages team of Inside Sales responsible for phone and email marketing campaigns to increase sales, projects, market penetration, and brand awareness.-Leads the company's education efforts for cities, municipalities and engineers, and participates in multiple speaking engagements per year around proper underground asset management techniques.-Responsible for education and training of new employees with regard to reporting systems, robotic technology, and quality of data reports.

Pittsburgh, Pa

-Worked with Business Development in Southeast US on project planning, execution, timeline and deliverables for multiple clients.-Led training sessions on data analysis and reports, as well as proprietary asset management software.-Interfaced with customers via various methods, including on-site travel, to maintain customer satisfaction and sufficient project completion.-Participated in multiple speaking engagements centered on underground asset management techniques.

Pittsburgh, Pa

-Oversaw completion and timely delivery of data and reports for multiple projects-Monitored and tracked reporting deadlines-Managed a team of data technicians and set guidelines and expectations for customized data reports.-Interfaced with clients on education and understanding of reports and graphs to aid in critical rehabilitation decisions.-Worked across multiple departments, including operations and project management, to ensure customer satisfaction with data collection and deliverables.-Established a stronger QA/QC process for reports and graphs, streamlining and easing the process of feedback and corrections.

Pittsburgh, Pa

Greater Pittsburgh Area

-Assist customers with their questions and needs in an Apple Retail Store in a timely manner. -Diagnose and repair customer’s hardware and software issues, applicable to any product Apple manufactures.-Work with a team of individuals to not only better improve our store results, but to improve the customer experience. -Facilitated training for new Family Room Specialists and Geniuses in the market. -Part of a team that succeeded in having the Highest Overall Genius Bar Satisfactory in the entire company for 3 straight quarters.

Greater Pittsburgh Area