• Manage network of 50+ primary care providers to drive quality and utilization, reduce total cost of care, and improve patient outcomes.• Generate and distribute practice- and patient-level reports using data from patient claims, health plans, and Electronic Health Records (EHR).• Review health plan incentive programs, educate providers on KPIs, and develop unique workflows to ensure timely execution of quality improvement initiatives.• Provide service to health plans and providers by resolving inquiries, educating stakeholders, managing referrals, and assuring appropriate follow-through and resolution.

• Managed financial performance of South Shore Health’s behavioral health and substance use disorder programs.• Created 2-year budget pro forma for inpatient and outpatient behavioral health programs to determine staffing needs and forecast financial stability.• Coordinated with business units and internal stakeholders to develop and maintain monthly program(s) financial performance package including an array of KPIs and performance metrics.• Worked as the primary liaison between clinical and IT/Reporting teams by using Electronic Health Record (EHR) data to drive front line, clinical decisions.