Christopher Whyte Email & Phone Number

Bournemouth, England, United Kingdom

• Carrying out operational underwriting ensuring decisions are within risk appetite.• Ensuring compliance with lending policies and mandates.• Completing high value reviews and quality checking those of other underwriters.• Maintaining a good working relationship with other departments, advisors and other external parties.• Monitoring cases to ensure that deadlines are met and delivering on SLA's.• Liaising with stakeholders, providing clear information to bring cases to a conclusion.• Providing support on projects and business change plans and providing support to the team leader.• Coaching and supporting all underwriters, quality assessing work and providing feedback to individuals.• Assisting with audit analysis and identifying potential improvements to existing processes

Bournemouth, United Kingdom

• Answering pre-application questions and giving decisions in principle.• Underwriting applications.• Supporting other areas and answering their lending queries.• Communicating with IFA's to acquire information needed for applications.• Becoming familiar with the lending policy in order to underwrite as effectively as possible.• Writing up processes for other teams to follow

Bournemouth, United Kingdom

• Influencing innocent third parties to use LV= recommended repair centres.• Dealing with queries to ensure claim is managed effectively.• Identifying and ensuring that any fraudulent or invalid claims are dealt with appropriately.• Building a rapport with customers or third parties to ensure a smooth claim process.• Managing personal caseload in a timely and effective manner.

Southampton, United Kingdom

• Taking sensitive, personal information from customers, and entering it accurately onto the database.• Dealing with any difficult customers in a polite and professional manner.• Checking incoming applications for duplicates and mistakes.• Filing incoming applications.• Faxing documents.• Shutting down and locking up the office at the end of the shift.

Southampton, United Kingdom

• Supporting colleagues by helping on other departments• Interacting with customers, helping with their problems and queries and building up a rapport with the regular customers.• Closing down the kiosk area, counting up the money and locking it in the cash office.• Handling customer complaints or referring to a manager

Southampton Solent University, Law

A-Levels