Christopher Whyte Email & Phone Number

Bournemouth, England, United Kingdom

• Carrying out operational underwriting ensuring decisions are within risk appetite.
• Ensuring compliance with lending policies and mandates.
• Completing high value reviews and quality checking those of other underwriters.
• Maintaining a good working relationship with other departments, advisors and other external parties.
• Monitoring cases to ensure that deadlines are met and delivering on SLA's.
• Liaising with stakeholders, providing clear information to bring cases to a conclusion.

Bournemouth, United Kingdom

• Answering pre-application questions and giving decisions in principle.
• Underwriting applications.
• Supporting other areas and answering their lending queries.
• Communicating with IFA's to acquire information needed for applications.
• Becoming familiar with the lending policy in order to underwrite as effectively as possible.
• Writing up processes for other teams to follow

Bournemouth, United Kingdom

• Influencing innocent third parties to use LV= recommended repair centres.
• Dealing with queries to ensure claim is managed effectively.
• Identifying and ensuring that any fraudulent or invalid claims are dealt with appropriately.
• Building a rapport with customers or third parties to ensure a smooth claim process.
• Managing personal caseload in a timely and effective manner.

Southampton, United Kingdom

• Taking sensitive, personal information from customers, and entering it accurately onto the database.
• Dealing with any difficult customers in a polite and professional manner.
• Checking incoming applications for duplicates and mistakes.
• Filing incoming applications.
• Faxing documents.
• Shutting down and locking up the office at the end of the shift.

Southampton, United Kingdom

• Supporting colleagues by helping on other departments
• Interacting with customers, helping with their problems and queries and building up a rapport with the regular customers.
• Closing down the kiosk area, counting up the money and locking it in the cash office.
• Handling customer complaints or referring to a manager

Southampton Solent University, Law

A-Levels