• Operates and maintains the technical assets, including, but not limited to, lighting, sound, communication equipment, and the use and maintenance of stage facilities. • assists in recruiting, training, and assignment of volunteer or paid technical staff for individual shows. • Maintained inventory of all cables, hardware, and equipment • Kept all equipment in operating condition, following manufacturing guidelines. • Makes recommendations to Director of Building and grounds, and/or district leadership on purchases of technical equipment. • Attends technical week rehearsals, in order to supervise and assist in the technical aspects of the show. • Programs show files for a ETC light board • Program Manual fixture files for smart fixtures • Program Show files for a Behringer Sound Board. • Directly oversee crew chief, and all technical staff. • Work with various creative directors for successful productions

Supervise team of Network Engineers and System AdministratorsPrepare annual budget for Network & Infrastructure groupManage and support 3 fully functional data centers

• Manage and provide support for a Aruba Clearpass Cluster • Work with Client Services to assist residents with connectivity issues• Minimize wireless downtime utilizing Aruba Airwave.• Research new technologies to assist department in reducing management overhead• Install, Configure, and maintain ~1500 Aruba Access Points• Install, configure and maintain Aruba Wireless Mobility Controllers in a AOS 8.x environment• Utilize Juniper Space Network Platform to automate and support fleet of Juniper Switches• Configure Juniper EX and QFX series switches• Work within team environment to maximize network performance, and minimize downtime. • Keep master inventory of access points, UPS, IP phones and switches• Utilize Cisco Unified Communications Manager and Cisco Unity to configure IP Phones and voicemail.• Configure and manage ArubaOS-CX devices• Plan and validate wireless design using Ekahau software and hardware

Network Technician: January 2018 - Present• Plan for a campus wide migration from Bradford Network Sentry to Aruba Clearpass Policy Manager.• Manage and provide support for a Aruba Clearpass Server• Provide Management with recommendations on how to bring network closer to best practices. • Work with Client Services to assist residents with connectivity issues• Re-design wireless RF environment to capitalize on 802.11AC technologies. • Minimize wireless downtime utilizing Aruba Airwave.• Research new technologies to assist department in reducing management overhead• Install, Configure, and maintain ~1500 Aruba Access Points• Install, configure and maintain Aruba Wireless Mobility Controllers in Master/Local setup. • Utilize Juniper Space Network Platform to automate and support fleet of Juniper Switches• Configure Cisco 3750 and 6500 series switches• Configure Juniper EX and QFX series switches• Work within team environment to maximize network performance, and minimize downtime. • Work with and advise Network Engineers and LAN Support on best practice• Keep master inventory of access points, UPS, IP phones and switches• Utilize Cisco unified Communications Manager and Cisco Unity to configure IP Phones and voicemail. Network Support Analyst: October 2015-Janurary 2018 • Replaced and deployed Cisco to Juniper switches • Configured and maintained Juniper and Cisco, core, distribution, and edge switches. • Completed weekly backup tapes using Avamar backup and recovery software • Installed, configured, and maintained Cisco phones, ATA's, and Voice Gateways through Cisco Unified Communications Manager (CallManager) • Monitor and Manage Aruba VPN through Aruba RAPs • Kept inventory of access points, UPS', phones, and switches. • Installed Uninterruptable Power Supplies. • Assisted residents in troubleshooting their connectivity issues. • Used NAC appliances.( Bradford, Clearpass)

•Assisted customers with any issues or problems they may have, following the Kohl's Greatness Agenda. • Used Point-of-Sale Equipment. • Use Merchandise Location Services to keep inventory of thousands of units of merchandise • Assisted Customers with locating items on the sales floor • Answer customer phone calls, and assist in any way possible.

--Lead Members of the Omni team on best practice--Work alongside other Team Leaders to create a easy and quick workflow--Locate and ship merchandise following store policy--Assist customers with locating merchandise, as well as using store kiosks--Provide a quick system for customers to pick up online orders.--Operate POS equipment--Perform End of Day procedures--Train less experienced associates--Answer customer phone calls--Create a great customer shopping experience following the Kohl's greatness agenda.