Collaborated with sales, marketing, and process teams to identify and implement new processes and analytical data strategies to drive the sales team.• Partnered with VP of Sales and Marketing to introduce new programs and incentives, driving customer satisfaction, budgeting, and sales.• Utilized Power BI, Excel, Google Sheets, CRM, and NetSuite for advanced reporting, improving team efficiency through analytics and strategic insights.• Developed key reports for products, sales, and KPIs for tracking from internal and external databases.• Developed and trained staff in cost-saving measures, problem-solving, policies, and operational objectives, enhancing productivity.• Increased customer service efficiency (CX) for sales and logistics by 200% through innovative data strategies.• Supported and managed 8 DSM’s, 3 customer support leads, and 2 International DSM’s in customer support and financial support.• Provided performance feedback to teams to increase productivity and bring new ideas and procedures for implementation.• Managed team for logistics for flatbed and trailers for delivery of seed domestically and into Mexico.• Helped manage accounts up to $3.5million driving growth in sales and products.• Managed programs and incentives with finance and sales team to ensure programs created continued growth.• Developed KPIs for customer retention, sales, supply chain, and production that utilized resource allocation and improved on process optimization.

Managed a 90,000 sq. ft. store with over 300,000+ items, leading a team of 18-35 associates.• Achieved consistent double-digit sales growth and built strong customer loyalty, even during the pandemic.• Implemented action plans to improve customer loyalty, resulting in a 120% increase in monthly additions.• Presented to and collaborated with Synchrony to enhance business strategies.• Created reports for sales, tracking of loyalty, and training metrics.• Trained, coached, and mentored team members to achieve sales and goals.

Multi-Store ManagerOversaw multiple locations, driving sales and implementing market strategies to attract new customers.• Trained and hired staff to meet company goals, maintaining strong P&L and negotiating vendor terms.• Developed cost saving initiatives to reduce waste by implementing to training for associates• Worked with team to develop customer retention plans and communication measures to ensure a high level of customer satisfaction.• Developed plans for yearly sales goals, customer retention and acquisition goals, and margin projections.• Developed plans for each location and reviewed with staff to achieve sales and growth targets.

- Led a team of doctors and associates to deliver high-quality medical care and client experiences.- Achieved 12-20% YOY growth in clients and revenue through retention and new client acquisition.- Ranked in the top 5% for revenue growth and active client growth in 2017.

- Led a team of 15+ associates to achieve 12% average growth and top 5% company ranking.- Improved online and in-store sales, maintaining a 200% positive operating profit.- Enhanced sales performance through targeted training and B2B relations.

- Managed commercial and residential sales, training, and merchandising for a $49+ million store.- Oversaw 200+ associates, achieving 10% YOY sales growth.- Implemented strategies to reduce expenses and theft and ensured customer satisfaction through efficient operations.

Deliver packages to businesses and residential customers—on time and safely. Coach and train other drivers on new routes. Maintain OSHA, hazmat regulations, and safety for myself and other drivers. Plan routes and change to maximize efficiency.