Christopher Wilder

Christopher Wilder Email and Phone Number

IT Manager at Kelly Products, Inc. @ Kelly Products, Inc.
Christopher Wilder's Location
Locust Grove, Georgia, United States, United States
Christopher Wilder's Contact Details

Christopher Wilder work email

Christopher Wilder personal email

Christopher Wilder phone numbers

About Christopher Wilder

I graduated in August 2019 with my Bachelor of Technology in Computer Science from Charleston Southern University.I have worked between three Chick-fil-A Restaurants since 2013, serving in the roles of IT Director, IT Consultant, Marketing Director, Graphic Designer, Social Media Coordinator, and Team Leader.I also have experience working as an IT Support Specialist at Roy's Wood Products from 2012 to 2014.In Summer 2018, I completed an IT Internship at the Chick-fil-A Support Center and gained a myriad of experience about the entire business and how all of the different teams in IT work closely together.From 2018 to 2021, I worked at the Chick-fil-A Support Center in Chick-fil-A HELP, the first-line support for restaurant operators and team members. In this role, I assisted restaurants with IT and payroll issues/questions.I currently work with Kelly Products as the Lead IT Systems Specialist. In this role, I provide escalated support to employees across 12 different companies, manage the financials and budget for the department, and manage all IT systems within the organization including all hardware, software, and network infrastructure.

Christopher Wilder's Current Company Details
Kelly Products, Inc.

Kelly Products, Inc.

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IT Manager at Kelly Products, Inc.
Christopher Wilder Work Experience Details
  • Kelly Products, Inc.
    It Manager
    Kelly Products, Inc. Apr 2022 - Present
    Covington, Georgia, Us
    Receive escalations from level 1 analysts, provide level 2 technical support to staff, including troubleshooting hardware, software, and network issues for 12 physical locations, tracking tickets within ConnectWise Manage. Automated repetitive, manual tasks by analyzing business processes to save the organization over 100 hours of manual effort each month. Work with cross-functional teams to complete tasks & projects. Act as technology lead & project manager for large-scale projects utilizing agile methodology within Jira. Created and maintain IT knowledgebase using KCS methodology for internal troubleshooting processes and procedures. Engineer and manage networking, documentation, remote monitoring, and ticketing systems to increase productivity and ensure system uptime. Manage & implement disaster and recovery tools & plans. Managed 50+ external relationships with IT vendors and advisers to control costs, drive service excellence, and mitigate risk. Perform budget & financial tasks regularly to ensure department is on-budget.
  • Kelly Products, Inc.
    Lead It Systems Specialist
    Kelly Products, Inc. Mar 2021 - Apr 2023
    Covington, Georgia, Us
  • Chick-Fil-A-Franchise
    It Consultant
    Chick-Fil-A-Franchise Aug 2017 - Present
    Atlanta, Ga, Us
  • Chick-Fil-A-Franchise
    Social Media Coordinator & Graphic Designer
    Chick-Fil-A-Franchise Aug 2017 - Present
    Atlanta, Ga, Us
  • Chick-Fil-A-Franchise
    Team Leader & It Director
    Chick-Fil-A-Franchise Jan 2019 - Aug 2019
    Atlanta, Ga, Us
  • Chick-Fil-A-Franchise
    Team Leader
    Chick-Fil-A-Franchise Aug 2017 - May 2018
    Atlanta, Ga, Us
  • Chick-Fil-A-Franchise
    Marketing Director
    Chick-Fil-A-Franchise Dec 2013 - Aug 2017
    Atlanta, Ga, Us
  • Chick-Fil-A-Franchise
    Team Leader
    Chick-Fil-A-Franchise Dec 2013 - Aug 2017
    Atlanta, Ga, Us
  • Chick-Fil-A-Franchise
    It Director
    Chick-Fil-A-Franchise Jun 2013 - Aug 2017
    Atlanta, Ga, Us
  • Chick-Fil-A-Franchise
    Team Member
    Chick-Fil-A-Franchise Jun 2013 - Dec 2013
    Atlanta, Ga, Us
  • Chick-Fil-A Corporate Support Center
    It Analyst I
    Chick-Fil-A Corporate Support Center Sep 2019 - Feb 2021
    Atlanta, Ga, Us
    Provide technical support to all Chick-fil-A Restaurants, utilizing ServiceNow platform for ticketing. Manage ticket queue and provide excellent communication and support.
  • Dialamerica
    Call Center Support Representative
    Dialamerica Oct 2018 - Jan 2019
    Mahwah, New Jersey, Us
  • Chick-Fil-A Corporate
    It Intern
    Chick-Fil-A Corporate May 2018 - Aug 2018
    Atlanta, Ga, Us
    Gained a myriad of different experiences working with Kevin Choo, including:SharePointOffice 365 Admin ManagementAzure Active DirectoryMicrosoft Teams
  • Roy'S Wood Products
    It Support Specialist
    Roy'S Wood Products Jan 2012 - Jan 2014
    Supported employee computers and workstationsTroubleshooted IT issuesAssisted in management of Windows File ServerInstalled computer systems and peripherals as requestedAssisted in development of mobile application

Christopher Wilder Skills

Computer Repair Information Technology Technical Support It Consulting Sharepoint Office 365 Graphic Design Social Media Microsoft Teams Social Media Marketing Computer Science Python Bash Linux Windows Os X Macos It Hardware Support It Asset Management Workstations Microsoft Office Marketing Hardware Support Customer Service System Administration Leadership Digital Marketing It Operations Management It Operations Office 365 Administration Active Directory Windows 10 Windows 7 Windows 8 Windows Vista Windows Xp Mac Os Python Server Administration Software Installation Microsoft Azure Operations Management Microsoft Flow Computer Network Operations Computer Networking Customer Support

Christopher Wilder Education Details

  • Charleston Southern University
    Charleston Southern University
    Computer Science
  • Central Carolina Technical College
    Central Carolina Technical College
    Computer Technology/Computer Systems Technology
  • Lugoff-Elgin High School
    Lugoff-Elgin High School
    Computer Technology

Frequently Asked Questions about Christopher Wilder

What company does Christopher Wilder work for?

Christopher Wilder works for Kelly Products, Inc.

What is Christopher Wilder's role at the current company?

Christopher Wilder's current role is IT Manager at Kelly Products, Inc..

What is Christopher Wilder's email address?

Christopher Wilder's email address is ch****@****orp.com

What is Christopher Wilder's direct phone number?

Christopher Wilder's direct phone number is +180327*****

What schools did Christopher Wilder attend?

Christopher Wilder attended Charleston Southern University, Central Carolina Technical College, Lugoff-Elgin High School.

What skills is Christopher Wilder known for?

Christopher Wilder has skills like Computer Repair, Information Technology, Technical Support, It Consulting, Sharepoint, Office 365, Graphic Design, Social Media, Microsoft Teams, Social Media Marketing, Computer Science, Python.

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