Christopher Wilkinson

Christopher Wilkinson Email and Phone Number

Dynamic Account Team Lead | Driving Client Success & Team Collaboration | Results-Oriented Strategist" @ Prefix Maintenance
Christopher Wilkinson's Location
Toronto, Ontario, Canada, Canada
About Christopher Wilkinson

It's hot in the kitchenI never thought I would be in a situation where I stepped away from something I love with all my heart. The idea had never crossed my mind until a situation made me think twice about my personal growth and mental health. Having an opportunity to step back and learn how to help a restaurant maintain the ability to produce and grow as a Customer Success Manager was a deep pond, so I jumped.My career is built on fostering strong, lasting relationships with clients. My expertise lies in understanding client needs and aligning them with our services to create mutually beneficial outcomes. The ability to grow the NYC market from the ground up with month-over-month growth in revenue. To create long-lasting relationships which I still hold even after I have left the company. At the end of the day, my job involves people and that's what I love.

Christopher Wilkinson's Current Company Details
Prefix Maintenance

Prefix Maintenance

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Dynamic Account Team Lead | Driving Client Success & Team Collaboration | Results-Oriented Strategist"
Christopher Wilkinson Work Experience Details
  • Prefix Maintenance
    Account Manager Team Lead
    Prefix Maintenance Nov 2024 - Present
    Toronto, Ontario, Canada
    I am dedicated to fostering strong client relationships and driving strategic initiatives that align with business goals. With a focus on understanding client needs and market trends, I develop tailored solutions that enhance customer satisfaction and loyalty.
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  • Prefix Maintenance
    Senior Account Manager/Partner Success Manager
    Prefix Maintenance Jun 2024 - Present
    Toronto, Ontario, Canada
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  • Self-Employed
    Account Manager
    Self-Employed May 2024 - Jun 2024
    Greater Toronto Area, Canada
  • Resq
    Customer Experience Manager-Eastern Us
    Resq Oct 2021 - Nov 2023
    Toronto, Ontario, Canada
    Responsible for Customer Experience Management, ensuring high levels of satisfaction- Expertise in customer engagement and problem-solving to resolve inquiries and issues- Proficient in onboarding new customers and service providers- Effective written and verbal communication skills- Utilized web conferencing tools for virtual interactions- Demonstrated strong customer success skills- Managed accounts and service contracts for repair and maintenance in the hospitality industry- Proficient in using software tools like Monday, Notion Productivity Software, Zendesk, Slack, and Looker
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  • Resq
    Customer Success Manager-Eastern Us
    Resq Dec 2022 - Oct 2023
    Toronto, Ontario, Canada
    Account Management for Customers and Service Providers- Pioneered market growth in New York City and surrounding areas, achieving consistent month-over-month increases in GMV and TxRv- Proficient in negotiating disputes, managing accounts, and service contracts for repair and maintenance in the restaurant, bar, and cafe industry
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  • Sofia Restaurant And Bar
    Sous Chef
    Sofia Restaurant And Bar Sep 2019 - Oct 2020
    99 Yorkville Ave
    Managed day-to-day operations at an Italian restaurant in Yorkville- Led lunch and Sunday brunch services; assisted with busy dinner services- Maintained an average daily occupancy of 25-100 for lunch and accommodated 15-300 for dinner- Collaborated with suppliers to ensure the delivery of fresh and healthy produce- Effective communication with front-of-house managers to ensure seamless service- Oversight of prep lists and nightly clean-down duties- Played a key role in the recruitment of new employees
  • À Toi
    Executive Chef
    À Toi Apr 2018 - Apr 2019
    Successfully established and managed two distinct restaurants in downtown Toronto- Diverse menus, including an oyster-focused concept and a French-style menu- Oversaw a large establishment with up to 300+ guests- Mentorship and leadership of a young and ambitious kitchen team- Efficiently managed inventory, cost, and labor using software tools- Developed daily specials and features to enhance the dining experience
  • The Broadview Hotel Toronto
    Sous Chef
    The Broadview Hotel Toronto 2017 - Mar 2018
    Toronto, Canada Area
    Played a crucial role in opening a new restaurant from the ground up- Contributed to menu development and daily specials- Managed daily ordering and coordinated with suppliers- Conducted scheduling and organized a staff of 15-20- Utilized Optimum Control for cost and inventory management
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  • Staffy Inc
    Independent Contractor
    Staffy Inc Oct 2016 - Jun 2017
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  • Peter Pan Bistro
    Sous Chef
    Peter Pan Bistro Oct 2015 - Sep 2016
    Toronto, Ontario, Canada

Christopher Wilkinson Education Details

  • Stratford Culinary School
    Stratford Culinary School
    Restaurant, Culinary, And Catering Management/Manager

Frequently Asked Questions about Christopher Wilkinson

What company does Christopher Wilkinson work for?

Christopher Wilkinson works for Prefix Maintenance

What is Christopher Wilkinson's role at the current company?

Christopher Wilkinson's current role is Dynamic Account Team Lead | Driving Client Success & Team Collaboration | Results-Oriented Strategist".

What schools did Christopher Wilkinson attend?

Christopher Wilkinson attended Stratford Culinary School.

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