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Christopher Wireman is listed as Customer Service Specialist at QuickBooks Online, based in Appalachia, Virginia, United States. AeroLeads shows a matched LinkedIn profile for Christopher Wireman.
Christopher Wireman previously worked as Accountant Care Specialist at Quickbooks Online and Customer Service Team Lead at Kavanaugh Callcenter Group. Christopher Wireman holds Diploma Of Education, General Studies from Appalachia High School.
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Callcenter work, and customer support has been the majority of my work experience. I've done remote work, and work on location at various sites. I have spent time on outbound sales campaigns, inbound support, healthcare/medicare programs, fundraising, and political programs. I've been a team lead for a previous company and held that position until the company closed. I am very comfortable working with customers over the phone and troubleshooting technical issues. I have a firm grasp of customer support skills and de-escalating complex calls. I've spent the last 3+ years servicing Quickbooks Online Accountant Platinum and Elite customers, and resolving client company payroll and accounting software issues. This role requires a high level knowledge of Intuit products and QBO software and is dedicated to servicing Intuits' most valued accountant accounts and customers. This group is held to Intuit's strictest performance and quality metrics, and is expected to resolve issues across multiple products and clients. I've maintained perfect attendance for my tenure with this team and have consistently met/exceeded required goals.
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Wise, Virginia, United States
Working remotely supporting accountants and small business owners withQuickbooks online products.Assisted customers with QuickBooks Online (QBO) account setup and maintenanceResearched and resolved customer inquiries related to QBO products and servicesUtilized advanced QBO features to assist customers in managing their businessesTroubleshot customer.
Pennington Gap, Virginia, United States
Customer service rep and senior team lead for inbound salesPerformed quality monitors and coaching for agentsMaintained occupancy reports and attendance recordsLead quality feedback and disciplinary meetings
Big Stone Gap, Virginia, United States
Greet customers and offer seating optionsProvide menu and recommend food and drink options based on customer queriesPromptly serve food orders and various hot and cold beverages to customersCheck back to ensure customers are satisfied with all food itemsDescribed daily specials and recommended popular dishes on requestDeliver menus to guests on arrival.
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Christopher Wireman works for QuickBooks Online.
Christopher Wireman is listed as Customer Service Specialist at QuickBooks Online.
Christopher Wireman is based in Appalachia, Virginia, United States while working with QuickBooks Online.
Christopher Wireman has worked for Quickbooks Online, Kavanaugh Callcenter Group, and Pizza Hut.
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Christopher Wireman holds Diploma Of Education, General Studies from Appalachia High School.
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