Christopher Womack Email & Phone Number

Columbus, Georgia, Us

• Managed locations in Columbus, GA., Orlando, FL., Tampa, FL., Fredericksburg, VA, Dallas, and Houston, TX. • Managed a fleet of Over-The-Road commercial vehicles, reducing maintenance costs and increasing fuel efficiency by 15%.• Presented detail-oriented B2B PowerPoint Sales Presentations using excellent verbal and written communication skills delivering client-focused solutions.• Developed SOPs that help make business processes more efficient and improve accuracy (reduced errors by 12% while increasing productivity by 28%).• Ensured that shipping and receiving operations were fully compliant with DOT regulations and company procedures while keeping records for all tractors, trailers, and containers.• Managed multiple tasks including hiring, managing, and training truck drivers and mechanics to ensure the fleet was properly maintained, reducing downtime and increasing overall fleet efficiency.• Sales-oriented professional office calls increasing productivity and client engagement.

• Directed and managed all outlet operations, including guest service standards, product quality, cost controls, and overall profitability, aligning with the goal of creating and maintaining an exceptional store experience for guests.• Led the team with passion, monitoring and developing team member performance through supervision, training, professional development, counseling, evaluations, and recognition.• Monitored and assessed product and service satisfaction trends, evaluated and addressed issues, and made improvements accordingly, which aligned with the need to make sound operational business decisions.• Instituted a Food Truck Fle of 4, planning, dispatching, and marketing routes daily, managing and maintaining proper inventory levels and controls.• Ensured compliance with health, safety, sanitation, and alcohol control board standards.• Initiated and implemented marketing and up-selling techniques to promote restaurant food and beverage services and to maximize overall revenue, demonstrating my sales-oriented skills.• Ensured team members had current knowledge of outlet offerings, products, services, facilities, events, pricing, and policies, and knowledge of the local area and events, which is crucial for maintaining an exceptional store experience1.• Recruited, interviewed, and trained team members to uphold our standards offering delicious food and delivering World Class Service.

• Managed a fleet of Over-The-Road commercial vehicles, reducing maintenance costs and increasing fuel efficiency by 15%.• Developed SOPs that help make business processes more efficient and improve accuracy (reduced errors by 12% while increasing productivity by 28%).• Presented detail-oriented PowerPoint sales presentations using excellent verbal and written communication skills delivering client-focused solutions.• Ensured that shipping and receiving operations were fully compliant with DOT regulations and company procedures while keeping records for all tractors, trailers and containers.• Managed multiple tasks including hiring, managing, and training truck drivers and mechanics to ensure fleet was properly maintained, reducing downtime and increasing overall fleet efficiency.• Sales-oriented professional office calls increasing productivity and client engagement.

Atlanta, Georgia, Us

• Managed six (6) front line supervisors supporting Customer Service and Transportation Departments utilizing Salesforce CRM software, achieving a 22% increase in customer satisfaction.• Maintained a safe working environment, ensuring all tasks and processes were conducted in accordance with industry best practices and safety procedures, including Blue Flag Procedures (no employee-related incidents or regulatory violations).• Developed new policies and procedures to ensure compliance with ICC and FRA regulations, which helped pass all audits, increasing reputation as a “safe company”.• Used analytics to determine best departmental use of resources, while reinforcing departmental priorities and optimizing staffing levels and scheduling.• Supported Conductors’ daily operation of the MTR and RIT computer applications, troubleshooting and resolving issues while ensuring clerical efficiency and data quality of car movements.

• Planned and managed live tour budgets for 3 tours with seven (7) performers and created a more profitable model for future tours by reducing cost of goods by 37%, labor costs by 25%, and increasing overall revenue.• Created and maintained a forum for effective communication between artists, internal team, record labels, and external partners, ensuring clarity of information and reducing ambiguity.• Presented detail-oriented PowerPoint sales presentations using excellent verbal and written communication skills delivering client-focused solutions.• Produced timelines, schedules, and itineraries for conferences and events in multiple locations, managing the logistics of more than 200 participants.

Jacksonville, Fl, Us

Operations and Data Manager• Directed Locomotive Service Center Managers in the safe routing of locomotives for heavy repair and maintenance to Regional Heavy Repair Locomotive Shops, which allowed for efficient locomotive turnaround.• Maintained a safe working environment, ensuring all tasks and processes were conducted in accordance with industry best practices and safety procedures, including Blue Flag Protection (no employee-related incidents or regulatory violations).• Expedited the safe movement of trains on the Line-of-Road in coordination with Train & Engine (T&E) Crews, Locomotive Managers, Train Dispatchers, and System and/or Divisional Mechanical Managers.• Determined the root cause of the mechanical failures and provided repair recommendations, which reduced failure rates and yielded a reduction in operational costs.Manager Service Center – Atlanta, GA • Developed Standard Operating Procedures to formalize processes and operations of Locomotive Service Center, achieving a 15% increase in production and a 23% reliability increase.• Managed the servicing, repair, and preventative maintenance of locomotives, providing a higher level of service to customers while reducing costs through innovative solutions and the use of lean techniques.• Managed the implementation of cross functional training to enhance skills and performance of contract workers from four (4) trade crafts. • Successfully coordinated daily operations and maintained compliance with Federal Railroad Administration and CSX regulations, resulting in fewer delays per month.• Interfaced and coordinated with executive leadership, terminal management, and contract employees to ensure work was done efficiently and as scheduled to meet the needs of the customers.• As Safety Committee team member, developed and implemented Safety Action Plans to enhance methodical practices currently in use assisting with maintaining a culture free of injuries.

• Managed Customer accounts including Army, Air Force, and Marines.• Managed Subcontractors and Liaised with the US Army to assure efficiency and timeliness of Maintenance and Construction Projects.• Provided leadership and guidance to department supervisors and their assigned staffs establishing performance requirements and personal development targets regularly monitoring performance against standard and providing coaching for performance improvement and development while encouraging professional growth.• Managed three (3) Commercial Vendor Subcontracts with more than 350 maintenance training personnel, over 1,500 maintenance mechanics and 15 logistical employees in 3 countries.• Planned, coordinated, and supervised large construction projects throughout Kuwait and Iraq.• Established heavy vehicle maintenance facilities in Iraq and Afghanistan for Sustainment and Battle Damage Repair capabilities in support of Mine Resistant Ambush Protected (MRAP) Vehicles used by US and Coalition Military Forces.• Managed the Implementation of Tactical Vehicle Operating Training to enhance skills and performance of military personnel utilizing MRAP (Mine Resistant Ambush Protected) designed vehicles.

Education record

High School Diploma, General Studies

Education record

Education record

Education record