Christopher Wortman Email and Phone Number

- oversee the planning, storage, control, and distribution of materials and products according to company needs and customer requirement- Maintains inventory levels to ensure deliveries occur within customer timelines.- Maintains and ensures accuracy of the perpetual inventory system.- Works with purchasing department to schedule delivery of materials, supplies, and equipment.- Oversees shipping and receiving functions related to purchased parts and finished goods.- Identifies opportunities to reduce transportation costs and charges.- Manages and monitors storage of purchased parts and finished goods.- Performs write-offs on damaged or obsolete inventory to reflect accurate value of inventory.- Supervise, evaluate and coach subordinates.- Recommend solutions to existing processes to reduce waste and increase quantity.-

Schedule incoming shipments. Unload and stage all deliveries. Knowledge / Use of AS400. Prepare and Load all outbound shipments.Collaborate on how merchandising will be done daily.

Implemented Power BI and worked with IT to migrate data and data warehouses to Microsoft Azure platform. Responsible for facilitating the communication with internal staff and external clients to develop intelligent phone routing software. Elicited business reporting requirements from client and designed reports based on individual client needs. Prioritized objectives with the COO and VP of Sales on weekly basis. Documented and distributed progress of all project’s development and updates. Supervised all implementations from on-boarding to Support Transition. Implemented Slack and Atlassian project management tools. Collaborated with software development, implementations, and sales.

Collaborate with various departments to validate processes and data supporting processes to prepare reporting metrics for organizational review to understand variances and challenges on known areas of risks and identify opportunities for improvement.Generate studies and analyses of strategic importance to the operation.Conduct trend, cost and root cause analysis.Utilize operational data to assess trends and evaluate performance against metrics and goals.Develop sustainable reporting deliverables and metrics for strategy assessment.Build reporting dashboards to monitor key performance metrics.Quickly understands the business issues and data challenges of client's organization and industry.Identifies client organization's strengths and weaknesses and suggests areas of improvement.Exhibits confidence and an extensive knowledge of emerging industry practices when solving business problems.Utilizes creative thinking with regard to the industry and business.Critically evaluates information gathered from multiple sources: o Reconciles conflicts. o Decomposes high-level information into details. o Abstract up from low-level information to a general understanding. Researches and analyzes other comparable organizations / operations.Works closely with management on corporate and functional level directives and priorities.Engages in multiple initiatives simultaneously and demonstrates a high ability to effectively multi-task.Works across multiple areas of the business to drive and challenge business units with their assumptions of how their operations impact other areas of the business. o Shipping o Inventory o Credit o Marketing o HR

Translated client’s website requirements for the developer and managed the continued communication through the entire life cycle of a project. Collaborated with business owners to identify needs and conveyed info and specifications to outside developer as needed. Assisted with website build as needed.

Hired part time as a sales associate at Fuzzy’s. Collaborated with the owner on ideas to move/sell off aged inventory and create efficiencies in the delivery schedule. Was asked to document and implement both new ideas.• Assisted customers with technology needs.• Ordered products as needed.• Communicated schedules and responsibilities to technical staff.• Drafted, proposed and executed idea/plan to clearance out ageing merchandise.• Documented procedures for various sales associate duties.• Modified customer scheduling to prevent over scheduling and communication conflicts with customers.

Analyzed the department’s needs 2 to 10 years out. Focused on staff development, budgeting and forecasting. Served as the liaison between IT and operations on technology needs as well as implementations. Designed a software solution from the ground up with the third part software developer. The finished effort allowed us to automate the processing and shipment of our gift certificates. Researched, budgeted, purchased, implemented and trained on new workforce management software for the enterprise.

Analyzed and improve service levels within the customer service department. Was able to improve overall call times which coincided with service levels. Set new monthly service level goal which was consistently achieved during my tenure. • Ensured required service levels were achieved daily.• Forecasted customer service call volumes.• Ensured appropriate staff was scheduled based off forecasted call volumes.• Worked with purchasing and merchandising to improve product information in the order management system.• Maintained monthly/yearly labor budgets as a percent of sales.• Improved overall all service levels from previous year and set a new benchmark more in line with industry leaders.• Created a new product meeting hosted by the merchandising department which improved phone representative’s knowledge and confidence in products and time spent on the phone.

Found efficiencies in the bulk to primary stock moves. Found that we were not utilizing the internal software to full capacity and after making the necessary adjustments stock moves were pulled 60% faster. I served as the inventory point person for the Lab Safety Supply buyout of Gempler’s where I assisted with process documentation and data conversion.• Ensured accurate receipt of deliveries.• Ensured replenishment staffs timely and accurate stock moves from bulk to primary locations. • Worked with merchandising and purchasing to improve packaging and shipping from outside vendors.• Improved bulk to primary stock move time by 25% by reorganizing bulk storage.• Improved master pack packaging and MSDS info with foreign and domestic vendors which provided additional opportunities in our bulk to primary stock moves.• Documented standard operating procedures for new master pack guidelines and reviewed with merchandising and purchasing staff.

Was hired by Gempler’s / Duluth Trading Company to keep accurate counts of their inventory. I utilized the internal software by reading documentation and created the first automated cycle count program.• Cycle counted bulk and primary locations.• Researched inventory discrepancies and made adjustments as needed.• Worked with shipping, receiving and returns departments to improve overall stock movement process within the distribution center.Researched the Warehouse Management System documentation and incorporated the cycle count modules after testing on internal development server.Documented standard operating procedures for new cycle count procedures and trained various shift leaders.Worked with the shipping department to reduce bottlenecks in the primary picking locations by rearranging the aisles and moving higher volume SKU’s .