Christopher Wright Email & Phone Number

Austin, TX, US

• Successfully enhanced revenue through strategic initiatives, optimizing sales processes and delivering outstanding client support.
• Leveraged expertise in Python, Java, and PHP to develop innovative solutions that contributed to business growth.
• Proficiently led and managed a dynamic team responsible for sales support and client assistance, fostering a collaborative and efficient work environment.
• Demonstrated proficiency in cloud technologies by utilizing both AWS and Azure to deploy and maintain scalable applications.
• Actively participated in sprint meetings, facilitating effective communication and coordination within cross-functional teams to achieve project milestones.

Austin, TX, US

• Assumed the role of interim product manager, guiding and steering product initiatives to successful outcomes.
• Developed systems aimed at optimizing the judicious and efficient allocation of clients' advertising budgets to yield enhanced results.
• Received company-wide recognition with an award celebrating exemplary embodiment of the teamwork company value.

Austin, TX, US

• Acquired proficiency in new troubleshooting techniques, expanding skill set and enhancing problem-solving abilities.
• Operated effectively under the pressure of system failures, devising prompt interim solutions and implementing comprehensive fixes to ensure continuous business operations.

Austin, TX, US

• Earned the prestigious CEO Circle Award on two occasions for conceiving innovative growth ideas aligned with current industry trends.
• Implemented task automation strategies, resulting in increased client satisfaction through streamlined processes and timely service delivery.
• Developed and optimized processes that significantly enhanced the efficiency and effectiveness of the client service team, contributing to overall improved service quality.
• Established a comprehensive ticketing system utilizing Salesforce, leading to an elevation in ticket quality and a reduction in instances of missed communications.

Austin, TX, US

• Conducted data analysis for the entire sales department, providing crucial insights that informed leadership decisions regarding client strategy.
• Spearheaded the identification of revenue-boosting opportunities and cost-saving measures by developing programs capable of analyzing substantial datasets.
• Thoroughly investigated system bugs and issues, collaborating closely with engineering teams to identify and implement effective solutions.

Austin, TX, US

• Use independent judgment and decision-making to manage book of business of up to $1MM per month
• Provide excellent service to all internal and external customers at all times
• Assist Sales in bringing new clients on board and set them up in our systems
• Monitor the performance and health of client campaigns and optimize them to ensure continuous improvement
• Use MYSQL to tailor solutions to each client

San Francisco, CA, US

-Maintained the Luxe website by updating pages using HTML, CSS, and JavaScript-Enhance the customer experience by providing feedback to app development team- Communicate with logistics and trust & safety team to ensure optimization of the Luxe products-Quality assurance and testing for the new Hertz on Demand Luxe platform-Managed operations for 30-40.

• Created interactive websites using the latest HTML, CSS, JAVASCRIPT, and PHP Languages
• Used Google analytics to analyze marketing strategy success ratios from traffic
• Provided monthly technical support on an as-needed basis

Carlsbad, CA, US

I built and managed a full Personal Training business in which I designed programs and educated clients on how to live a healthy lifestyle and safely exercise. I created programs and successfully kept my clients on track to achieve goals that they never thought they could achieve.

Boston, MA, US

• Team MVP for 2012 in May, July, August, September, and November.
• Consistently high rates from customer satisfaction surveys.
• Modeled and processed loans and withdrawals.
• Specialized in the 401k product.

Bachelor Of Science

Front-End Web Developer Nanodegree, Computer Science