Tac Engineer
Current- Provide Second level support to Digicel’s Business Solutions customers across all product lines including but not limited to:=> Internet / Data / Voice=> Cloud Telephony / Backup / Computing=> IP PBX=> Data Center.
- Installation and configuration of Cisco Routers/Switches/IP PBX/Legacy PBX, Wireless Routers/Access Points, Voice Gateways and Analog Terminal Adaptors.
- Installation and configuration of Cloud Telephony devices.
- Intimate knowledge of Voice over IP protocols such as SIP.
- Maintenance of Video and VoIP technologies