Christopher Yan Email & Phone Number

Camberwell, VIC, AU

• Led project meetings with clients to define project objectives and ensure alignment on expectations for project deliverables.
• Spearheaded the successful execution of hundreds of online advertorial projects for a diverse clientele, resulting in the generation of more than USD 2 million in revenue.
• Cultivated robust and favourable client connections by delivering exceptional customer service and support as the primary point of contact.
• Identified upselling opportunities by fostering a profound understanding of clients' businesses through consistent communication, leading to the successful acquisition of multiple repeat projects, contributing to 30%.
• Demonstrated an exceptional track record in managing cross-functional teams to accomplish project goals and deliverables, all while fostering a positive and collaborative team environment.
• Proficiently managed client budgets, invoicing, and generated detailed financial reports for internal review utilizing Salesforce reporting capabilities, ensuring precision and efficiency in financial oversight.

Hong Kong SAR

• Facilitated project kickoff meetings with clients to define project objectives and set correct expectations for project deliverables.
• Observed and supported effective project management practices, contributing to successful project outcomes.

• Developed and implemented a new social media content strategy that effectively conveyed the brand's message to online audiences, resulting in increased engagement, follower growth, and improved brand awareness.

• Cultivated robust partnerships with prominent global consumer technology firms by consistently engaging in open communication, conducting face-to-face meetings, and proactively addressing challenges.
• Contributed to business development initiatives by providing crucial research and strategic pitch support for the Manager Director.
• Demonstrated success in analysing market trends and collaborating cross-functionally to implement new offerings for clients.
• Formulated comprehensive social media content strategies and meticulously curated content for clients' social media platforms, yielding impressive year-over-year growth of 20% in both social media followers and overall.
• Generated and delivered meticulous, routine reports on critical performance metrics and project advancements to senior management and clients, furnishing actionable insights and recommendations for optimization.

Hong Kong

• Led internal training programs in the Hong Kong office aimed to educate employees on identifying and categorizing influencers for clients to implement effective digital marketing strategies for their upcoming and.
• Devised content development strategies for several large global consumer technology companies, including the production of monthly content direction, content writing, and monthly reports.

Hong Kong

• Conducted in-depth research and analysis on the Hong Kong fintech and electronics industries, providing valuable insights to Irish prospects seeking to enter the APAC market and facilitating a smooth and profitable.

Shanghai City, China

• Acquired in-depth knowledge of the inner workings of the company through undergoing rotational training programs.

Hong Kong

• Engaged in daily team meetings with insurance agents to analyze case studies and conduct forecasts, leading to a surpass of HKD1.2 million sales goal within 1 month.
• Developed sales technique skills through workshops and role-playing exercises.

Postgraduate Degree, Business, Management, Marketing, And Related Support Services

Bachelor Of Arts - Ba, Psychology