Christopher Yeager Email & Phone Number

As Scrum Master ll, I act in a servant-leader role for multiple agile squads where I drive continuous improvement, ensure our work is approached from a product and value mindset, and remove barriers to optimize team flowCoached teams that were not part of a release train; independently arranged and facilitated discussions with key stakeholders and leadershipAssumed responsibilities of the Product Owner role in periods of short and long term absencesDesigned retrospective tools to promote in-depth, action-based discussions, incorporating agile teachings and future-focused thinking to collaborate on how the team will carve their path to cross-functionalityAdvanced level experience in JIRA tracking software, where I incorporated metrics such as story age to promote discussions around priority and blockersAdvanced level experience in Confluence where I acted as documentation champion to keep our information up to dateIntermediate experience in PowerBI, where I used the software to track our production incidents and analyze the dataReceived SHINE award in October 2023 for outstanding work in our ERM initiative

Pittsburgh, Pennsylvania, United States

Served as Scrum Master for two agile teams within the same train, navigating train-level project inter-dependencies and product priorities, ceremony conflicts, and facilitating team collaboration with varying experience levelsCreated and facilitated Inspect and Adapt retrospective session for the Agile Release Train to identify impediments, brainstorm solutions, and form communities of practice around action items.

Pittsburgh, Pennsylvania, United States

Engaged with outside vendor VMware on incorporating XP practices such as pair programming and TDD to strengthen development and product team skillsetsActed in scrum master role for two scrum teams concurrentlyNavigated two agile teams through the transition from in person bullpen setup to fully remoteUtilized and tailored data-driven tools within team, including cycle time analysis to further understand our story sizing

Pittsburgh, Pennsylvania, United States

• Facilitated kickoff of new scrum team, coaching them through forming, storming, norming, performing stages to achieve consistent 80-100% objective completion• Collaborated with fellow scrum teams to solve problems such as shared codebases, interpersonal disputes, and product ownership

Pittsburgh, Pennsylvania, United States

• Early adopter in company culture shift from waterfall methodology to SAFE agile• Covered full stack of developing, testing, and deploying linehaul software• Earned Above and Beyond award recognition for providing high levels of support to critical application through peak winter season

Pittsburgh, Pennsylvania, United States

• Implemented tracking software into legacy mapping application