Christopher Yu Email & Phone Number

Charlotte, North Carolina, US

Atlanta, GA, US

• Project Managed client teams for timeline, deliverables, and status updates from Design to Go-live phases.
• Developed Standard Operating Procedures (SOPs) and associated documentation for diverse product functions, ensuring standardized processes and operational efficiency in business operations.
• Performed product demos for regional managers, optimizing product usage based on their specific facility needs.
• Conducted training sessions for clients, emphasizing product implementation methodology and configuration.
• Executed API testing for custom extensions before their deployment in production.
• Led knowledge transfer sessions to transition the customer to our customer success organization.

Bangalore, Karnataka, IN

• Utilized Spark in union with Scala to analyze Big Data sets for identifying trends.
• Collected data from a variety of sources along with profiling and transferring it using different frameworks like Hadoop and SQL Server to provide insight on operation decisions.
• Oversaw configuration and training to various user groups.
• Utilized python scripting to automate reporting notifications.
• Streamlined data elements to minimize duplication and enhance metadata accuracy, ensuring compliance with enterprise data management standards prior to cloud migration.

• Provided excellent customer service to ensure that customers have the best dining experience.
• Effectively trained and motivated new team members in all job responsibilities.
• Praised by kitchen staff and management for clearly communicating guest orders, preferences, and specialized orders to minimize confusion, delays, and send-backs.

Raleigh, North Carolina, US

• Maintained a clean office space, supplies, equipment, and troubleshoot failures.
• Managed opening and closing the office.
• Explored opportunities to increase efficiency of office processes.
• Streamlined office operations by receiving and distributing communications.

Cary, NC, US

• Drafted provisional and utility patent applications for both software and hardware projects.
• Prepared responses to Office Actions from the USPTO office.
• Creatively used WordPress to develop a more interactive firm website that increased ease of usage for clients.
• Networked with outside contractors as a first point of contact to acquire and complete projects with my mentor.

• Quicky learned skills on the job such as cleaning mold, changing outlets, fixing asphalt to work with team as soon as possible.
• Managed time schedules and led a team of five contractors to complete daily tasks to remodel houses.
• Budgeted tasks for multiple projects.
• Practiced effective sales methods when communicating with possible tenants about housing options.

Bachelor'S Degree, Computer Engineering

Bachelor'S Degree, Electrical Engineering

Minor, Business Administration And Management, General