Christopher Zahn Email & Phone Number

Years of experience in project management in supporting BI tools on an enterprise scale. Possess transferable skills and experience in Customer Relations Management, training, technical assistance, Trainer, Training Manager, Technical Writer, Training Coordinator, User Acceptance Testing (UAT), budget development, and the establishment of Customer Service procedures, and quality assurance programs. Experience in process improvement initiatives, employee training and supervision, conference coordination, marketing support; and product development.Specialties: Responsible for project management, operations management, and financial management of contracted government programs in support of the Centers for Medicare and Medicaid Services focusing on Health and Human Services Business Intelligence (BI) platform curriculum development, application training, rollout and product support. Business-driven methodology and project management experience. Systems development life cycle (SDLC) experience; UAT validation – documenting the defects

Listed skills include Business Process Improvement, Sdlc, Software Documentation, Program Management, and 4 others.