Christopher Tam Email & Phone Number

Lead JtoE translator for 闇鍋人狼 Hodgepodge Hunch as part of Impetus Co. Localisation Jam A lighthearted hotpot-themed social deduction game (think Among Us) developed by Waku Waku Games. Primarily multiplayer but also comes with a singleplayer campaign/tutorial mode featuring a cast of colourful characters.

Clayton, Victoria, Australia

Casual contract position assisting the Finance team of Monash University’s Engineering Faculty. Prepared numerous important monthly and ad-hoc reports using Monash’s SAP database and Metis financial forecasting software. Also assisted with email inquiries in the finance team’s shared mailbox, created manuals for existing procedures, and helped optimise workflow for peers. Achievements• Prepared and balanced time between over 10 different types of reports each month such as consolidated P&L’s, FTE reviews, depreciation etc. all used by various stakeholders within the faculty.• Wrote and edited detailed manuals for said reports to streamline training for future members of the team.• Helped less technologically inclined peers optimise workflow by tutoring them in intermediate to advanced shortcuts, Excel functionalities, and go-to’s for diagnosing errors.

Melbourne, Victoria, Australia

Seasonal contract work marking mid-year UK high school exams using internal Pearson software. Achievements • Individually averaged approx. 3800 questions marked per day, greatly exceeding KPI of 3000 per day • Significantly boosted team’s accuracy rating to >99%

Melbourne, Victoria, Australia

Accounts Receivable based internship with focuses on data entry and collections. Data entry involved onboarding new debtors, invoicing and recording payments via Xero, and tracking payment schedules. Collections involved contacting overdue debtors via phone and email to set up suitable payment solutions to benefit both sides. Achievements • Rebuilt company’s debtor tracking spreadsheet set from scratch: created sheets for debtor contact details, running totals, payment schedules, incoming cash receipt amounts, tracking overdue debtors, and communal note taking and communication. • Nominated as de-facto leader and point of contact between Accounts Interns and Managing Director • Singlehandedly recovered an estimated 50% of money owed by overdue debtors at the time • Authored a draft training manual for basic daily tasks

Melbourne, Victoria, Australia

Case study-based training program using edited company data to help practise Xero skills and obtain certifications. Learned setting up new company files, invoicing, applying payments, managing debtor/creditor files, managing inventory, bank reconciliation, setting up payroll calendars, doing pay runs, and outputting reports. Achievements • Earned official Xero Advisor Certification from the Xero Learning Portal

Melbourne, Australia

Food service position covering both cashiering and food preparation. Assisted with customer enquiries and handled cash and EFTPOS transactions at storefront. Also handled inventory tracking and transportation between storehouse and kitchen. Achievements • Entrusted with location of keys to safe and responsibility of handing out pay to other employees