Chris Bryant Email & Phone Number

Texas, United States

Mckinney, Tx, Us

Lake Oswego, Us

Bridging the gap and orchestrating outcomes among customers, business, and technology.Possesses a customer-centric, agile, growth mindset and a highly adaptable skill set, spanning customer journey mapping, use case and business case development, product strategy, experience design, data-driven market research, organizational design, strategic planning, and a high-level understanding of modern methodologies. These combined skills enable seamless interaction across all primary organizational business functions.Skilled in solving complex business problems, thrives in ambiguity, takes initiative, and uses a balance of analysis and creativity. Takes an analytical approach to risk management, is adaptable, and enjoys moving quickly, experimenting with new methods to achieve business results.Leads with empathy, compassion, and understanding. Desires to lead and manage cross-functional teams to achieve successful outcomes. Takes ownership and is held accountable. Thrives on sharing diverse ideas and opinions. A collaborative leader who builds relationships across all staff levels.

Southlake, Texas, Us

Excelled as an organizational change agent modernizing product management and software development engineering. Hired initially to establish a global product management COE for 300+ global product managers, rapidly advanced to the the business transformation role to introduce and foster new ways of working for the product and engineering organization of 4,000+.

Southlake, Texas, Us

Addison, Texas, Us

Led the development and execution of the go-to-market strategy for the product strategy and innovation service offering, resulting in a 20% increase in company revenue.Delivered cross-industry product and innovation projects in FinTech, 3PL and retail industries.A fintech services firm was lacking a future technology-enabled vision. Facilitated innovation workshop with the executive team to define a vision for the future and executed the vision through iterative development cycles by leading a team of 10 full-stack developers and architects, which decreased the company's operating cost by 30% and increased customer engagement by 20%.A retail convenience chain was looking to make investments in the health and wellness space. Managed a team of strategists in developing multiple concepts, worked with the client to identify top priorities, and then developed business cases, business models, and roadmaps for how and where to start executing.A third-party logistics company wanting to decrease operational costs and optimize business operations. Led a team of strategists and designers to develop a roadmap by leveraging human-centered design techniques, performing first-person interviews and observations, and marrying with technology solutions and market data to develop a set of solutions that would realize a 40% ROI.

Chicago, Il, Us

Developed a future-forward vision for JLLT's CMMS Platform, Corrigo, including a growth strategy and a roadmap to increase revenue by 3x over a two-year horizon, and created a flywheel for how other JLLT product offerings would integrate into the ecosystem.Spearheaded new product offering for SaaS solution, including primary market research, business case development, product strategy, organizational design, roadmap development, and market testing.- Created customer personas, journey maps and defined key success metrics- Leveraged qualitative and quantitative data to inform product direction- Led the iterative concept development and hypothesis testing through the use of data analytics

Mumbai, Maharashtra, In

I spearheaded a large-scale, enterprise digital marketing/e-commerce transformation for an audio consumer electronics giant and operated and managed the $100M P&L for the Customer Experience Transformation practice.Key leader of Customer Experience Transformation consulting practice who developed service offerings, sales strategies, and the go-to-market approach. Led the optimization of a global e-commerce platform to deliver a unified global brand experience from which personalization and rich experience will be delivered to customers.- Aligned programs to strategic business objectives by partnering with senior client leaders to define goals, needs, and expectations. - Increased author community productivity - Enabled smaller code releases, and increased production deployments from quarterly to monthly allowing faster time to market for new features and functionality- Created standardization of product data models increasing digital channel performance - Upgraded solution stack to stabilize platform leading to reduced latency for customers visiting digital properties

Gb

A leader within the Digital Services consulting practice fueled with customer-centric, seamless multi-channel interactive digital strategies. Influenced several transformational initiatives as subject matter expert, project lead, and client partner on topics such as e-commerce, workforce management, analytics, cybersecurity, and customer experience. Led cross-functional, multi-disciplined, distributed teams that include strategists, creatives, engineers and developers in designing, architecting, and building end-to-end solutions by employing agile methodologies. These engagements spanned multiple industries including high tech, telecom, software, and life sciences. My efforts resulted in growth strategies that increased product market share, decreased cost to serve, and streamlined business processes increasing productivity and customer sentiment.

Mountain View, California, Us

Drove the vision and implementation of an eCommerce marketing product line for retailers covering product planning and execution throughout the product lifecycle. Led the Product Management practice to delivery functionality on time and within budget, managed the Business Operations to reduce cost to serve and Client Service business unit to increase customer engagement. Worked collaboratively with engineering, sales and marketing to ensure the business units were aligned and revenue goals were met.

Mountain View, California, Us

Built the Support organization for an eCommerce marketing product. Hired to assist in closing new client sales and protect revenues of existing client base. Was able to reduce operational costs, identify growth opportunities and increase client satisfaction. Client base consisted of Internet Retailers Top 500, including multiple large brick and mortar electronic and large discount retailers.

Disruptive Strategy, Executive Program

Bachelor Of Science, Business / Marketing