Operations Supervisor - Hauling
Current*Coordinated the scheduling of staff to ensure adequate coverage and maximum efficiency*Tracked key performance indicators to measure operational performance and ensure goals were met*Supervised a staff of 22 employees, including setting goals, assigning tasks, and providing feedback and mentorship*Increased productivity by analyzing existing workflows and making process improvements *Conducted regulatory compliance training OSHA, DOT, FMCSA*Resolved customer complaints quickly and effectively*Analyzed data to identify trends and develop strategies to improve operational efficiency and cost savings*Led a cross-functional team to develop a new process that increased productivity by 10%*Monitored key performance indicators (KPIs) for operations, leading to improved efficiency and cost savings*Ensured that all employees received the proper training and resources to perform their jobs effectively