Setup brand’s multi-camera livestream, directed broadcasts, and monitored KPIs by analyzing performance metrics. Managed department finances via Ramp, oversaw Partner program payouts, and calculated marketing ROI, demonstrating financial acumen.Administered over 150 affiliates in community programs across Affiliate, Demo Host, and KOL categories through UpPromote and Appointo, including outreach, negotiation, and agreement drafting.Developed presentation decks with Canva and PowerPoint, organized newsletters via BuzzStream, and coordinated trade show events, showcasing organizational and design prowess.Led video production on user testimonials and executed digital marketing campaigns, managing the social media and content calendar with HootSuite.Enhanced international collaboration by effectively communicating with Chinese teams via DingTalk, showcasing strong cross-cultural communication skills.

Produced and managed YouTube shorts, Instagram reels, and TikTok content using Premiere Pro, ensuring cohesive branding across platformsProficient in e-commerce tools like Shopify, BrightPearl, and Slack for optimizing online business operationsDirected and produced engaging Instagram and Facebook ads, conducted multi-camera live streams on Facebook and YouTube, and co-hosted educational demos on various social media platformsManaged logistics and scheduling for professional photoshootsUtilized SEO strategies for targeted content creation; with ChatGPT for copywriting in paid social media campaigns

Served food and beverages with a focus on high-quality formal table service while resolving customer complaints promptly and effectively.Ensured proper presentation and preparation of food products and beverages. Managed large party reservations and special requests efficiently.

Cashier: Greeted and served customers at the first point of contact.Runner: Prepared the dining room, served food, and fulfilled customer requests.Barista & Food Service: Prepared customer orders to exact standards.